Business Performance and Change Management - Director

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Performance and Change Management - Director

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for developing and executing a change management and communication strategy across the portfolio of Technology & Workforce Strategy initiatives, provide guidance to individual program and functional change management liaisons, and ensure consistent application of change management framework across multiple initiatives.

This role will partner with initiative leadership and subject matter experts to co-create solutions that enable program success across Technology & Workforce Strategy initiatives. Areas of transformation include capability building, technology and process improvements, and culture change. This role will work closely with cross-functional leadership and consultants to ensure the change management and communications framework is fit for purpose.

This role will ensure the program leverages best practices for change programs at Amgen, including establishing a shared reality, ensuring alignment, orchestrating a disciplined approach to solutioning, and owning change management to ensure successful implementation and execution. This includes establishing a strong sponsorship ship and communication cascade, a behavior changes plan and ongoing risk assessment and management of emerging risks and ensuring value collection and continuous improvement are built into the program.

This role will be accountable for:

• Developing and implementing a consistent change management methodology

• Providing guidance to functional change management liaisons on stakeholder engagement techniques and best practices

• Conduct program-level impact analysis to identify potential challenges and risks, and support the development of mitigation plans

• Collaborate with Corp Affairs on communication planning:

• Establish metrics and evaluation criteria to measure the effectiveness of change management activities.

• Identify and implement best practices and lessons learned to continuously improve the change management process.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a leader with these qualifications.

Basic Qualifications:

• Doctorate degree and 4 years of Scientific and/or Operations and/or Business (i.e. Management Consulting) experience OR

• Master’s degree and 7 years of Scientific and/or Operations and/or Business (i.e. Management Consulting) experience OR

• Bachelor’s degree and 9 years of Scientific and/or Operations and/or Business (i.e. Management Consulting) experience

Preferred Qualifications:

• Strong background in biopharma and change management with a focus on strategic problem solving and transformation

• Hands-on experience with Amgen’s change management methodology

• 5+ years of cross-functional consulting and/or project management experience

• Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and handle execution

• Strong leadership skills with a demonstrated ability to influence different styles

• Ability to navigate and align stakeholders

• Experience building strong relationships in cross-functional teams

• Excellent oral and written communication skills, including ability to storyline and prepare executive-level discussion documents

• Strong quantitative and qualitative analytic skills

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.