Key Account Manager

Key Account Manager
Taiwan - Taipei Apply NowHOW MIGHT YOU DEFY IMAGINATION?
Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Key Account Manager in the Central/ North District.
Live
What you will do
As a Key Account Manager (KAM), you will be responsible for establishing and maintaining strategic partnerships with key accounts (particularly in HP channel), ensuring alignment with Amgen’s commercial strategies and customer-centric initiatives. Your strong negotiation, communication, and cross-functional collaboration skills will help drive business outcomes for patients, customers, and shareholders. Key deliverables will include:
Main Responsibilities:
Build and maintain strong customer relationships: Develop trust-based partnerships with key stakeholders by understanding their needs, decision-making processes, and priorities. Deliver tailored solutions and consistent value to support shared goals and improve patient outcomes
Account strategy development: Build and execute customized account plans that reflect local market dynamics and align with brand and company objectives. Collaborate with internal teams to ensure strategic fit and flawless execution.
Cross-functional coordination: Serve as a central contact point across marketing, medical, access, and supply chain teams. Ensure coordinated planning and execution to meet account needs and enhance customer impact.
Market intelligence: Monitor healthcare trends, policy updates, and competitor activities. Translate insights into strategic adjustments that improve performance and identify new opportunities.
Operational excellence: Drive accurate forecasting, timely reporting, and full compliance with company policies and industry regulations to ensure consistent, high-quality execution.
Win
What we expect of you
Qualifications
- Bachelor’s Degree and minimum of 6 years of pharmaceutical/medical device industry experience including experience as a district sales manager and sales Representative (Amgen's internal conditions require MASTER or higher)
- Proven experience managing more than two medical centers and successfully leading new drug listing processes.
- Familiarity with the NHI and hospital policy and strong critical thinking capability related to pricing and access.
- In-depth knowledge of the therapeutic areas, hospital environment, customer management and pharma eco-system.
- Strong business acumen with excellent problem-solving, analytical, and communication skills
- Ability to work independently and collaboratively, with a growth mindset and high adaptability.
- Willingness to travel and participate in required training programs.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
- Vast opportunities to learn and move up and across our global organization
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
Apply now
for a career that defies imagination
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
careers.amgen.com
Equal Opportunity Statement
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.