Supply Chain Manager (Demand Planning)

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. We have proudly achieved certifications as Great Place to Work and Equidad MX. Join us and transform the lives of patients while transforming your career.

Supply Chain Manager (Demand Planning)

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will:

• Strategic Demand & Supply Planning: Own the design and implementation of End-to-End (E2E) Planning and Life-Cycle Management processes to ensure consistent product availability and meet market demand in Mexico, while minimizing waste and optimizing inventory levels.
• Sales & Operations Planning (S&OP) Leadership: Guide the S&OP to align strategic goals with operational execution, ensuring balanced inventory management and enhanced supply chain resilience. This includes developing long-term forecasts and aligning production capacity with market demand.
• Demand Forecasting & Consensus Building: Lead cross-functional demand review processes to establish a consensus forecast based on market insights, statistical data, and scenario analysis. Facilitate decision-making that aligns demand with inventory management strategies and mitigates supply risks.
• Product Launch & Life Cycle Management: Be responsible for the timely and effective execution of product launches and regulatory variations, ensuring that market introductions are in line with lifecycle management strategies and regulatory compliance.
• Cross-Functional Collaboration: Cultivate collaboration among local, regional, and global teams across various functions (e.g., commercial, regulatory, quality, finance) to ensure flawless execution of pivotal initiatives, product launches, and lifecycle events.
• Supply Chain Optimization: Drive continuous improvement initiatives using methodologies such as Lean, Six Sigma, and Kaizen to enhance efficiency, reduce costs, and improve the overall competitiveness of the supply chain.
• Inventory and Finished Goods Management: Strategically supervise the management of finished good's inventory, ensuring product availability while minimizing waste, scrap, and expiration risks. Balance inventory levels with production and demand forecasts to optimize supply chain performance.
• Supplier Relationship Management: Develop and maintain strategic relationships with suppliers to ensure responsiveness and alignment with supply chain objectives, driving performance and meeting operational deadlines.
• Critical metric Management & Performance Monitoring: Be responsible for the development and monitoring of key performance indicators such as forecast accuracy, OTIF (On-Time-In-Full), and service levels. Analyze performance data to identify areas for improvement and drive data-informed decisions at the senior management level.
• Master Data Governance: Oversee the creation and maintenance of Master Data elements within ERP systems (SAP and Rapid Respond), ensuring alignment with country-specific planning requirements and lifecycle events.
• Regulatory & Compliance: Ensure that all supply chain activities, including product launches and inventory management, align with local and global regulatory requirements. Maintain a high level of quality and accuracy in planning and execution processes.
• Critical Communication & Risk Management: Act as a strategic point of contact for identifying and addressing supply or product availability risks. Communicate potential issues to the Commercial team and senior leadership promptly to mitigate impact.
• Leadership & Decision Support: Provide strategic leadership within the supply chain function, stepping in as a backup for the Senior Supply Chain Manager when required. Ensure effective decision-making and communication across all levels of the organization.
• Global Expansion & Country Strategy Support: Support the company's regional expansion strategy by applying project management skills, operational excellence tools, and supply chain standard methodologies to drive the successful launch and management of new products and markets.
• Drive monthly demand planning meetings and establish consensus forecasting for short, medium, and long-term horizons among all involved areas.
• Create Purchase Orders (PO) and Stock Transfer Orders (STO) for replenishments in SAP and Rapid Respond.
• Build a strong network within local, regional, and global cross-functional teams and stakeholders.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek has these qualifications.

Basic Qualifications:

• Doctorate degree OR
• Master’s degree and 3 years of direct related experience in Supply Chain and Demand Planning in Biotech or Pharmaceutical Industry OR
• Bachelor’s degree and 5 years of direct related experience in Supply Chain and Demand Planning in Biotech or Pharmaceutical Industry OR
• Associate’s degree and 10 years of direct related experience in Supply Chain and Demand Planning in Biotech or Pharmaceutical Industry OR
• High school diploma / GED and 12 years of direct related experience in Supply Chain and Demand Planning in Biotech or Pharmaceutical Industry OR
• English – Business proficient.

Preferred Qualifications:

• Product Launches and Variations, Demand Planning, Supply Chain, Inventory Management, Importation Process, Customs Clearance, ERP Master Data, SAP/Kinaxis experience.
• Proficiency in Microsoft Office and Excel.
• GMP knowledge and understanding of pharmaceutical or bio/pharmaceutical regulations.
• APICS certification.
• Team player who takes on ownership of driving tasks / projects to completion.
• Strong communication skills with the ability to communicate in multi-cultural forums.
• Ability to lead multiple tasks and projects prioritizing as required to successfully handle workload to meet timelines.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.