Specialist Business Analyst

Join our team at AMGEN Capability Center Portugal, number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 400 talented people and 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in
people’s lives.

SPECIALIST BUSINESS ANALYST

LIVE

WHAT YOU WILL DO

The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases,and test plans for the software development teams. This role involves working closely with business stakeholders, Salesforce engineers, data engineers, AI/ML engineers, and testing teamto ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identifytest cases and scenarios to ensure the quality and performance of IT Systems.You will analyze business requirements and design information systems solutions. You will collaborate with multi-functional teams to understand business needs, identify system enhancements, and drive system implementation projects. Your solid experience in business analysis, system design, and project management will enable you to deliver innovative and effective technology products.You will collaborate with Product owners and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team. 

Roles & Responsibilities:

• Collaborate with Product Owners, System Architects, and other team members to manage business analysis activities for Clinical Trial Data & Analytics (CTDA) Product team, ensuring alignment with engineering and product goals

• Capture the voice of the customer to define business processes and product needs

• Collaborate with business stakeholders, Amgen Engineering teams and third-party consultants to prioritize release scopes and refine the Product backlog

• Support the implementation and integrations of CTDA systems with other Amgen systems across different product teams

• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

• Ensure Acceptance Criteria and Definition of Done are well-defined

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders

• Develop and execute effective product demonstrations for internal and external stakeholders

• Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements

• Identify and manage risks associated with the systems, requirement validation, and user acceptance

• Develop & maintaindocumentations of configurations, processes, changes, communication plans and training plans for end users

• Ensure operational excellence, cybersecurity, and compliance

• Collaborate with geographically dispersed teams, including those in the US and other international locations

• Foster a culture of collaboration, innovation, and continuous improvement

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience:

• Master’s degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR 

• Bachelor’s degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR

• Diploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies

Must-Have Skills:

• Has experience with business systems analysis, writing user requirements and acceptance criteria in agile project management systems such as JIRA

• Experience with Agile software development methodologies (Scrum)

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

• Hands on experience writing SQL using any RDBMS (Redshift, Postgres, MySQL, Teradata, Oracle, etc.)

• Experience with data analysis, data modeling, and data visualization solutions such as Power BI, Spotfire and Tableau

• Experience with Project planning/Data modelling tools such as Smartsheet, Lucid, Miro, etc.

Good-to-Have Skills:

• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Technical thought leadership

• Knowledge of clinical trial processes 

• Able to communicate technical or complex subject matters in business terms

• Jira Align experience

• Experience with AWS Services (like EC2, S3), ETL (Databricks), Jira, and API gateway, etc.

• Familiarity with regulatory requirements for Clinical Trials (e.g. 21 CFR Part11, ICH) 

• SAFe for Teams certification (preferred)

• Certified Business Analysis Professional (Preferred)

Soft Skills:

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

THRIVE
WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization. 

• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. 

• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. 

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.  

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT  

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.  

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.