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Associate Training & Development

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Associate Training & Development

US - Puerto Rico - Juncos Apply Now
JOB ID: R-215649 LOCATION: US - Puerto Rico - Juncos WORK LOCATION TYPE: On Site DATE POSTED: May. 27, 2025 CATEGORY: Training

Join Amgen’s Mission of Serving Patients 
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. 


Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. 


Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. 


Associate Training and Development


What you will do
Let’s do this. Let’s change the world. In this role, you will act as a liaison between our organization and client groups, performing comprehensive needs assessments to identify and address specific training requirements that improve the skills and knowledge of our employees.


Key Responsibilities:

  • Assess and communicate client training needs by working directly in their environment, ensuring delivery of tailored solutions including cGMP and regulatory training.
  • Deliver comprehensive training for new hires and transfers, facilitating their transition from training to work environment while serving as a Subject Matter Expert (SME) in specific technical areas.
  • Provide technical support and mentorship on compliance, regulatory issues, and manufacturing processes, as a resource/trainer on manufacturing support tasks and reporting of procedural deviations.
  • Review and revise documentation (equipment logs, SOPs, batch records) and may initiate Non-Conformance records as needed.
  • Support team operations in a 24/7 format, including extended hours and weekends as required, while organizing and prioritizing tasks to meet project timelines.
  • Collaborate with cross-functional teams to ensure training programs align with business objectives.
  • Deliver training to clients, which may involve hazardous materials and equipment. Provides on-the-job training and technical guidance to team members.

What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Associate Training and Development professional we seek is an individual contributor with these qualifications. 


Basic Qualifications:
Bachelor’s degree 
OR
Associate’s degree and 4 years of Training and Development experience
Or
High school diploma / GED and 6 years of Training and Development experience 


Preferred Qualifications:

  • Experience delivering training in a biotech or pharmaceutical manufacturing environment
  • Strong organizational and time management skills with high attention to detail and ability to follow written procedures
  • Excellent communication and presentation skills, with ability to facilitate groups and work effectively with staff at all levels
  • Bilingual fluency in English and Spanish (both verbal and written technical communication)
  • Ability to work independently with minimal direction while prioritizing tasks effectively
  • Strong customer service orientation with skills to identify client performance needs
  • Solid proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and other software applications, e.g. Smartsheet.
  • Physical capability to set up training environments (lifting to 35 pounds).
  • Good documentation practices and understanding of Amgen's business culture

What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. 


In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: 

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance 
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and an annual site shutdown
  • Flexible work models, including remote work arrangements, where possible

Apply now and make a lasting impact with the Amgen team. 
careers.amgen.com


In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. 


Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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