Product Communications Senior Manager (Rare Disease)
Product Communications Senior Manager (Rare Disease)
US - IL - Deerfield Apply NowJoin Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Product Communications Senior Manager
What you will do
Let’s do this! Let’s change the world! In this vital role you will lead the development and implementation of communications initiatives that advance Amgen’s medicine for Thyroid Eye Disease (TED), with a focus on HCP communications strategies to elevate awareness and engagement across the endocrinology and ophthalmology communities.
You will report to the Senior Director, Product Communications (Rare Disease) and manage the Manager, Product Communications (Rare Disease) dedicated to TED. You’ll collaborate closely with cross-functional partners (e.g., marketing, medical affairs, advocacy, clinical) to drive visibility through HCP-facing content, programs, and platforms, as well as consumer and patient community efforts.
This role will preferably be based in Deerfield/Chicago, IL (hybrid). Remote positions may be considered.
Responsibilities
Develop and implement integrated communications strategies that support brand objectives, with distinct tracks for HCP and patient engagement. Collaborate with commercial, medical, and advocacy teams.
Lead HCP communications efforts, including:
Partnering with medical affairs to disseminate clinical data and treatment innovations.
Creating materials to support scientific exchange, KOL engagement, and speaker bureau communications.
Elevating Amgen’s presence in professional forums and symposia (e.g., ENDO, AAO).
Supporting branded and unbranded HCP awareness initiatives across digital, social, and print media.
Crafting HCP-specific messaging and FAQs in alignment with approved claims and scientific data.
Amplify brand presence across HCP channels, such a medical journals, industry trade publications, webinars and education events
Foster TED community engagement through social media, especially for patient audiences, including:
TED and TEPEZZA social pages (emphasis on Facebook and Instagram)
Content creation, curation, and community management
Video content, including live events and testimonials
Influencer mapping and engagement
Performance optimization and analytics
Lead patient awareness campaigns and partnerships with advocacy organizations. Work closely with Amgen’s Patient Advocacy Team to ensure all patient communications reflect lived experiences and offer valuable resources.
Provide strategic direction to the product communications manager for both HCP and patient engagements, including:
Social media programming
Scientific congress support
Awareness and milestone communications plans
Earned and sponsored media efforts
Collaborate with the enterprise and corporate communications teams to:
Integrate TED communications initiatives into broader corporate messaging
Promote Amgen’s scientific leadership via Amgen.com, LinkedIn, and other professional networks
Ensure consistent positioning across all stakeholder communications
Manage agency partners in developing multi-format content, including HCP- and patient-facing videos, infographics, and press releases. Oversee the review process to ensure scientific accuracy and regulatory compliance.
Prepare communications materials for brand initiatives, events, internal briefings, and media outreach. Craft media pitches and prepare spokespeople for interviews.
Anticipate and manage issues through the creation of holding statements, Q&As, and scenario planning.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The communications professional we seek will have these qualifications.
Basic Qualifications:
Doctorate degree and 2 years of Corporate Communications, Corporate Affairs or Marketing
OR
Master’s degree and 4 years of Corporate Communications, Corporate Affairs or Marketing
OR
Bachelor’s degree and 6 years of Corporate Communications, Corporate Affairs or Marketing
OR
Associate’s degree and 10 years of Corporate Communications, Corporate Affairs or Marketing
OR
High school diploma / GED and 12 years of Corporate Communications, Corporate Affairs or Marketing
Preferred Qualifications:
Innovative thinker with a track record for translating strategic thinking into action-oriented plans and developing/implementing new creative initiatives.
Demonstrated pharma/healthcare social media strategy and execution experience. Industry experience (either public relations agency or in-house biotechnology pharmaceutical company) strongly preferred.
Self-motivated with outstanding interpersonal, team, and collaboration skills.
Advanced knowledge and experience in social media, including community management and strategy.
Able to manage multiple priorities, establishing and maintaining effective and efficient channels of communication with new media and opinion leaders.
Proven ability to translate complex data into consumer-facing messages and materials.
Independently judges risks and benefits from a communication perspective and makes a persuasive case for taking calculated risks in the organization’s best interest
Shows organizational courage by tactfully challenging executives when providing communications counsel and feedback
Applies sound judgment and innovative thinking to resolve problems and maximize opportunities
Bachelor’s degree in public relations, communications or journalism or the equivalent combination of education and experience
Requires approximately 20% travel, including some overnight and weekend commitments.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
