Sr Associate IS System Analyst - Analytics

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

Sr Associate IS System Analyst - Analytics

What you will do

As an Sr Associate IS System Analyst - Analytics, you will act as a critical link between business stakeholders and technical teams, ensuring that Veeva Vault Portfolio is assessed and optimized to meet business requirements. Your primary responsibility will be to analyze the system states, create various assessment metrics and build interactive dashboards in accordance with it, to meet overall business objective while aligning with the content strategy. By translating business goals into detailed technical specifications, you will support the development and enhancement of Veeva Vault solutions. This role requires a strong understanding of both Veeva Vault systems and building interactive analytical dashboards to analyze service delivery and optimize the business processes.

Roles & Responsibilities:

• Design and develop visual performance dashboards and scorecards to monitor key service delivery metrics (KPIs, SLAs, and risk metrics) for vendor and platform; Apply tools such as Tableau, Power BI, and Smartsheet to create effective reporting solutions, ensuring data accuracy and integrity.
• Stay updated with the latest trends, advancements and standard process for Veeva Vault Platform ecosystem.
• Maintain knowledge of trends in business intelligence/analytics frameworks, related new technologies, to provide, recommend and deliver standard analytical and automation solutions.
• Stay up to date on Veeva Vault features, new releases and best practices around Veeva Platform Governance.
• Conduct periodic audits of vendor engagements, contracts, and performance metrics.
• Ensure seamless data integration and system configurations in collaboration with technology teams, enforcing data governance policies and standardized data connectivity.
• Prepare recurring reports and dashboards, including monthly, quarterly, and annual performance measurements for leadership.
• Develop and optimize data analytic queries, standardized/custom report layouts, and a library of executive report formats to align reporting processes with business objectives.

Shift Information:

• This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master's degree / Bachelor's degree and 5 to 9 years of Computer Science, IT, Data Analytics, or related field experience.

Must-Have Skills:

• Solid experience of building data analysis, data modeling, and data visualization solutions with Tableau, Power BI, Smartsheet etc.
• Experience with Veeva Vault Platform and Products, Veeva Reports and Veeva configuration settings & custom builds.
• Good understanding of software development methodologies, including Agile and Scrum, and cloud-based systems.

Good-to-Have Skills:

• Hands-on experience with scripting languages like SQL or Python, and AWS services like S3 and Redshift.
• Experience with SaaS solutions, process automation or workflow management tools.
• Strong data visualization and storytelling skills, with the ability to translate complex data into meaningful dashboards, executive reports, and infographics.
• Strong communication skills, with the ability to present insights clearly to leadership and coordinate cross-functional data requests and updates.
• Good understanding of managing systems and implementing projects in regulated GxP environments.

Professional Certifications:

• SAFe for Teams (Preferred).
• Veeva Vault Platform Administrator (Preferred).

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.