Specialist Software Engineer - Automation & Analytics

ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

What you will do

Let’s do this. Let’s change the world. In this vital role you will on the Automation team, serve as the primary lead for system integrations and associated automation initiatives. As such, you will require a proven understanding of the underlaying APIs, best practices, and ability to explain key information to those desiring an integration. Extensive automation experience is a must to be successful. Additionally, this is a dynamic role that will require a lot of flexibility along with the desire to help others achieve agreed upon goals.

The ideal candidate should have a passion for automation, operational excellence, and building smart engineering solutions. They work well with others in a global team environment and bring a strong sense of drive and curiosity, quickly adapting to fast-paced situations and picking up new technologies along the way. They're comfortable managing multiple tasks across a wide range of tools and systems, and they know how to prioritize effectively. They're also not afraid to dive into areas outside their comfort zone and can communicate clearly—both in writing and conversation—with technical and non-technical teammates alike.

Roles & Responsibilities:

• Reviewing and analyzing business processes, functions, and procedures to determine the most effective business systems software to meet the collaboration and productivity needs of the organization by using OOTB features

• Establishing systems specifications and objectives, based on business requirements and cost-effectiveness, and provides recommendations to management personnel

• The coordination of testing and implementation of the system software, including conversion of data to the new system, and working with application support personnel to resolve system problems

• Participate in writing and maintaining SOPs

• Creating awareness of the vendor product release plans and how they affect integrations

• Facilitating customer-focused interaction to ensure objectives are realized and expectations are properly managed.

• Coordinates activities and programs with other departments to improve service performance
  

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is an engineer with these qualifications.

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years in Information Systems experience

Must Have Skills

• Strong experience in C# software development with a focus on building and maintaining enterprise applications.

• Hands-on experience developing and integrating APIs, especially RESTful services.

• Solid understanding of REST, SOAP, OAuth, and other integration protocols.

• AWS Lambda development and deployment experience for event-driven automation.

• Strong scripting and automation skills in Python (PowerShell a plus).

• Experience with debugging, troubleshooting, and problem solving in complex environments.

• Excellent communication and documentation skills.

• Ability to work independently and propose effective solutions to meet business and client needs.

• Solid knowledge of Windows environments (Windows 10/11), including desktop/system engineering and administration.

• Familiarity with CI/CD pipelines, Git, and version control for managing code deployment.

• Understanding of security best practices for automation, integration, and identity management​

Functional Skills:

• Knowledge of Microsoft Graph API for enterprise automation and integration with Microsoft 365 and Azure AD.

• Exposure to cloud platforms (AWS, Azure) and their enterprise integrations.

• Experience with ServiceNow (building integrations, workflows).

• Working knowledge of SSO providers such as Okta.

• Understanding of Windows desktop engineering, including group policies, packaging, patching, and configuration management.

• Experience working in Agile methodologies with tools such as JIRA.

• Microsoft or equivalent technical certifications

Professional Certifications:

• Scaled Agile Framework (SAFe) for Teams (preferred)

Soft Skills:

• High degree of initiative and self-motivation.

• Ability to manage multiple priorities successfully.

• Excellent verbal and written communication skills.

• Team-oriented with a focus on achieving team goals.

• Excellent analytical and troubleshooting skills.

• Ability to work effectively with global and virtual teams

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.