Senior Manager, ERP Program Management

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager, ERP Program Management

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for overseeing all aspects of ERP project management, ensuring the successful delivery of critical initiatives that align with Amgen's goals. This role involves developing and implementing comprehensive project plans, managing relationships with key collaborators, and effectively communicating program outcomes to executive leadership. The Senior Manager will ensure the quality and compliance of ERP solutions, with a focus on SOX and GMP standards, while managing budgetary requirements and the performance of system integrators and partners. The Senior Manager will also collaborate with Organizational Change Management teams to create and complete communication strategies that facilitate smooth operational transitions. Additionally, they will proactively address risks and dependencies, fostering cross-functional collaboration with technology and business teams. This role will lead and develop cross-functional talent, promoting a culture of continuous improvement and professional growth.

Roles & Responsibilities:

• Lead and manage all phases of ERP project management, using proven methodologies (Scaled Agile Framework (SAFe) and Waterfall) to achieve strategic goals.
• Develop and execute comprehensive project plans and/or Lead SAFe Program Increment (PI) planning events that align with organizational objectives and deliver tangible value.
• Lead a team of SAFe scrum masters to help them deliver value effectively and adhere to SAFe Agile standard methodologies
• Build and maintain robust relationships with key key collaborators, including DTI (Digital Technology & Information) and business leaders, ensuring alignment and collaboration amongst teams and Agile Release trains (ARTs).
• Communicate program outcomes clearly and effectively to executive leadership, providing a compelling vision and execution strategy.
• Oversee budget planning and management, ensuring projects and product teams complete within financial constraints and achieving expected ROI.
• Supervise the performance of system integrators and other partners, ensuring the timely and high-quality delivery of ERP solutions.
• Ensure all ERP solutions and deliverables meet stringent SOX and GMP compliance standards.
• Collaborate closely with Organizational Change Management teams to develop and implement effective communication strategies, facilitating smooth transitions to operational phases.
• Identify and proactively manage product team and ART level risks, issues, and dependencies, mitigating potential disruptions.
• Foster the usage of SAFe agile methodologies and cross-functional collaboration with technology and business teams, project managers, and systems integrating with ERP.
• Lead talent management and development efforts within ERP, promoting a culture of continuous improvement and professional growth.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

• Doctorate degree and 2 years of Computer Science, Business, Engineering, IT or related field experience OR
• Master’s degree and 8 to 10 years of Computer Science, Business, Engineering, IT or related field experience OR
• Bachelor’s degree and 10 to 14 years of Computer Science, Business, Engineering, IT or related field experience OR
• Diploma and 14 to 18 years of Computer Science, Business, Engineering, IT or related field experience.

Preferred Qualifications:

Must-Have Skills:

• Experience in Project Management. Strong background in managing ERP projects from initiation to completion, including systems integrator management, budgeting, cost forecasting, and financial oversight, using established project / agile methodologies and standard processes.
• Experience in leading and managing a team of project managers/scrum masters, with strong skills in staff supervision, development, and fostering a collaborative work environment and continuous learning environment.
• Strong understanding of Agile / SAFe methodologies and experience in guiding teams through Agile events and ensuring adherence to Agile/SAFe practices and behaviors
• Excellent communication and problem-solving skills
• Compliance Knowledge: In-depth understanding of SOX and GMP compliance standards, with a record of accomplishment ensuring ERP solutions meet these requirements.

Good-to-Have Skills:

• Experience in Multiple ERP Implementations: Hands-on experience in leading and managing several ERP implementations, preferably at least one full SAP S/4HANA deployment.
• Experience with Agile/Scaled Agile Framework (SAFe) tools, such as Jira, Confluence and Jira Align
• Change Management: Expertise in partnering with Organizational Change Management teams to develop and implement effective communication strategies for ERP project transitions.
• Risk Management: Advanced skills in identifying and mitigating complex program-level risks and dependencies, ensuring minimal disruption to project timelines.

Professional Certifications:

• Project Management Professional (required)
• Certified SAFe Scrum Master or similar (required)
• SAFe Release train Engineer (preferred)
• SAP Certified Application Associate (preferred)

Soft Skills:

• Strong verbal and written communication skills.
• Ability to lead and motivate teams, fostering a positive work environment, and driving continuous improvement.
• Problem-solving and analytical skills.
• Ability to build and maintain relationships with key collaborators
• Flexibility to manage changing priorities and to adapt strategies in response to evolving business needs.
• Effectively address and resolve conflicts within teams or with key collaborators, maintaining a collaborative and productive work environment.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.