Salesforce Marketing Cloud Developer
Salesforce Marketing Cloud Developer
India - Hyderabad Apply NowABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.
What you will do
The Amgen information technology team is seeking a Salesforce Marketing Cloud Specialist to work with our Global Salesforce Platform team. This is a unique opportunity to help Amgen extend the global Salesforce platform supporting all business functions across the enterprise. This groundbreaking team drives our Salesforce strategy and framework to provide enablement, adoption and technical expertise which accelerate Amgen's core business.
This team presents an amazing opportunity to use your existing Salesforce skills and gain new ones through hands on application. As an organization dedicated to improving the quality of life for people, Amgen fosters an inclusive environment of diverse, ethical, committed people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
The Salesforce Marketing Cloud Specialist will report to the Technical lead within the Salesforce Platform. At Amgen, our mission is simple: to serve patients, provide essential services that enable us to better pursue this mission, and to make a meaningful impact at one of the world’s leading biotechnology companies.
Roles & Responsibilities:
Contribute to the Salesforce Marketing Cloud Platform vision advising stakeholders on use of Salesforce Marketing Cloud technologies
Work in an agile team to mature platform capabilities though backlog grooming, sprint planning and other agile ceremonies
Create personalized, dynamic messages, landing pages, use Marketing Cloud scripting languages, data configuration, manipulations and advance segmentation, as well as reporting and analytics.
Set up and implement the tools in Salesforce Marketing Cloud effectively, providing solutions to execute both tactical and strategic email campaigns.
Lead AI initiatives on the Salesforce Internal Marketing Cloud instance, to be used as accelerators for internal and external use.
Present new SFMC capabilities or recommendations in sprint demos, stakeholder demos and to leadership
Work hand in hand with cross-function teams to provide guidance and support and conduct design reviews to ensure required platform standards are met prior to deployment.
Lead resolution to key implementation and post issues and demonstrate ability to work towards successful resolution
Develop integration and mapping standards between Salesforce Marketing Cloud and other parts of Amgen's ecosystem
Review releases and roadmaps from Salesforce and evaluate the impacts to current applications, organizations, and solutions
Negotiate solutions to complex problems with both internal teams and third-party service providers
Build relationships and work with cross-functional teams; contribute to broader goals and growth beyond the scope of a single role
Communicate and lead platform changes including upstream and downstream impact (from Salesforce) to appropriate partners such as project teams and user groups
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
Doctorate degree OR
Master’s degree and 3 years of Information Systems experience OR
Bachelor’s degree and 5 years of Information Systems experience OR
Associate’s degree and 10 years of Information Systems experience OR
High school diploma / GED and 12 years of Information Systems experience
Must-Have Skills:
Ability to work optimally with non-technical personnel
Experience with email and/or marketing automation software and integration with databases
Knowledge of Salesforce Marketing Cloud (SFMC) is required
Experience working with all Marketing Cloud Builders and Studios, including Mobile Connect and Personalization Builder for Emails
Develop responsive email templates with extensive knowledge of AMPscript and Guide Template Language
Front-end development building Cloud Pages utilizing HTML, CSS, JavaScript and AMPScript
Experience implementing automated solutions utilizing Marketing Cloud Server-Side Java Script (SSJS)
Master with SQL and robust understanding of Marketing Cloud’s contact data model
Extensive experience applying Journey Builder with thorough understanding of Audience Builder configuration
Ability to elicit requirements and translate to technical solutions that can scale across multiple business units
Experience with web service integration (REST/SOAP)
Preferred Qualifications:
Proven ability to analyze, design, and optimize business processes via technology and integration, including leadership in guiding customers and colleagues in rationalizing and deploying emerging technology for business use cases
Demonstrably excellent, context-specific and adaptive communication and presentation skills across a variety of audiences and situations; established habit of proactive thinking and behavior and the desire and ability to self-start/learn and apply new technologies
Experience working as part of a Salesforce Marketing Cloud implementation project - contributing to the design and build phases
Salesforce Marketing Cloud experience, as both an Administrator and Developer. Tableau and Pardot experience a plus.
Salesforce Marketing Cloud Administrator, Salesforce Marketing Cloud Developer, and Salesforce Marketing Cloud Consultant certifications
Soft Skills:
Initiative to explore alternate technology and approaches to solving problems
Skilled in breaking down problems, documenting problem statements, and estimating efforts
Excellent analytical and troubleshooting skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented, with a focus on achieving team goals
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Equal opportunity statement
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Apply nowfor a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
