Project Manager, Congress Planning & Execution

Project Manager, Congress Planning & Execution

Department:

Global Congress Operations – Amgen Congress Team (ACT)

Reports To:

Senior Manager, TA Planning & Execution

Position Summary:

The Congress Project Manager plays a pivotal role within the Amgen Congress Team (ACT), providing operational project leadership for Tier 1 and select high-priority Tier 2 congresses. This individual serves as the connective tissue across therapeutic area leads, cross-functional stakeholders, and vendor partners to ensure seamless, compliant, and impactful congress execution.

As a key driver of standardized planning and communication processes, the Project Manager is responsible for managing timelines, stakeholder coordination, and executional logistics across the pre-, during-, and post-congress phases. This role ensures alignment to congress objectives, enhances internal engagement, and contributes to exceptional external customer experiences.

Key Responsibilities:

Congress Planning & Coordination

• Develop and manage detailed congress project timelines, communication plans, and alignment call decks in partnership with TA Leads and cross-functional stakeholders.

• Schedule, lead, and document pre-congress alignment calls with internal stakeholders and vendors to ensure project clarity, seamless coordination, and accountability.

• Schedule and lead recurring planning calls with internal teams and vendors, ensuring accountability and transparency throughout all phases of congress delivery.

• Maintain the One Stop Shop SharePoint site for each assigned congress, ensuring timely updates and documentation.

Cross-Functional Collaboration

• Collaborate with Medical, Marketing, Logistics, OL Engagement, and vendor teams to gather inputs and ensure execution aligns with congress strategy and objectives.

• Lead congress sponsorship planning meetings, including organizing cross-functional discussions, tracking commitments, and ensuring integration into congress objectives and budget. 

• Oversee C3 and Cvent needs assessment and event setup for assigned congresses, including profile creation and coordination with logistics and compliance teams.

• Facilitate booth staffing schedules and support the development of booth staff training decks in partnership with TA Leads.

• Ensure timely submission of Congress Approval Forms (CAF), badge assignments, and housing communications via coordination with the Logistics team.

Resource & Content Management

• Create and distribute the Single Congress Playbook for attendees, providing relevant logistics, booth information, and competitive intelligence highlights.

• Maintain and update congress sponsorship and C3/Cvent records, ensuring timely and accurate documentation in alignment with budget and compliance requirements.

• Support execution of the Congress Brief, Post-Congress Survey, and Congress Debrief—integrating insights, metrics, and stakeholder feedback for continuous improvement.

Execution Support & Measurement

• May attend congresses onsite to support execution, troubleshooting, and real-time coordination with vendors and attendees.

• Gather and analyze data including badge scan reports, OL engagement metrics, and fast sensor data to assess congress effectiveness and inform debriefs.

Qualifications:

Basic Qualifications:

• Bachelor’s degree in Business, Life Sciences, Marketing, Communications, or a related field.

• Minimum of 5 years of experience in project or event management, preferably in a pharmaceutical, biotech, or healthcare environment.

Preferred Qualifications:

• Project Management Professional (PMP) or relevant certifications.

• Experience with congresses, society meetings, or healthcare-related event planning.

• Strong understanding of cross-functional planning in a matrixed organization.

• Familiarity with compliance requirements for HCP engagement globally (PhRMA, EFPIA, etc.).

• Proficiency in project planning tools (e.g., Smartsheet), SharePoint, Microsoft Office Suite.

Key Competencies:

• Execution Excellence: Consistently delivers high-quality outputs on time and within scope.

• Communication & Collaboration: Builds trusted relationships with internal stakeholders and vendors; communicates clearly and proactively.

• Business Acumen: Understands how congress activities drive value across therapeutic areas and aligns tactics accordingly.

• Strategic & Continuous Improvement Mindset: Contributes ideas to enhance congress delivery and internal operations.

• Adaptability: Thrives in a fast-paced, evolving environment, managing multiple congresses simultaneously.

Working Relationships:

• Reports to: Sr. Manager, TA Planning & Execution

• Partners with: TA Leads, Congress Operations & Logistics, OL Engagement Team, Medical, Marketing, Compliance, and external vendors