Procurement Senior Associate

Amgen is seeking a Procurement Senior Associate who will be part of Amgen’s Global Procure to Pay (P2P) organization. This individual will be responsible for supporting the Global Procurement process. The role will be located in Hyderabad, India. Key activities for the Procurement Senior Associate include, but are not limited to:

• Resolving escalations arising from the Business Process Outsourcing (BPO) requisitioning team

• Engaging appropriate parties to resolve Requisition and PO-related issues; parties may include Amgen requester, Amgen Sourcing Teams, Suppliers, other members of the Procure to Pay team, and the BPO

• Conduct reporting of common issues and identify opportunities for process improvement and recommend solutions

• Ensure the timely closeout of open PO’s

• Possessing strong knowledge of the requisition to order process

• Escalating issues to Manager, when required

• Responsible for driving customer satisfaction through timely and accurate resolution of exceptions

• Ensure compliance with internal and external policies, regulations, and laws within the Source to Pay process

Basic Qualifications

Master’s degree

OR

Bachelor’s degree and 2 years of directly related experience

OR

Associate’s degree and 6 years of directly related experience

OR 

High school diploma / GED and 8 years of directly related experience

Preferred Qualifications

• Degree in Finance, Accounting, or closely related field

• 2+ years’ experience in Procure to Pay space, particularly working with requisition and procurement activities

• SAP experience

• Ariba procurement experience

• MS office proficiency especially Microsoft Outlook and Excel

• Ability to manage time to respond to incoming requests and prioritize appropriately to meet SLAs

• Highly organized and reliable with strong attention to detail, verbal communication, and interpersonal skills.

• Strong customer service focus while having a problem-solving attitude

• Ability to multi-task and work within tight timelines

• Work independently and take ownership of assigned activities

• Be a team player