MDM Business Performance Manager

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

MDM Business Performance Manager

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead the optimization of master data processes across Amgen’s global operations, ensuring data quality, consistency, and governance. They are responsible for driving continuous improvement initiatives, and strategic projects, focusing on improving data accuracy, reducing process inefficiencies, and aligning data management practices with business objectives. This role will collaborate with IT, Supply Chain, and other key stakeholders to ensure that MDM processes support operational needs and regulatory compliance.

Roles & Responsibilities:

• Lead the development and implementation of MDM governance frameworks and associated metrics/KPIs, ensuring alignment with regulatory and business requirements.

• Drive process automation and improvements to enhance data accuracy and reduce manual input errors.

• Lead all aspects of the integration of master data across systems and ensure consistency across Amgen’s global operations.

• Collaborate with IT, Supply Chain, and Commercial Operations to align data management practices with business needs.

• Handle key MDM projects, including system upgrades, process improvements, and data cleansing initiatives.

• Ensure compliance with industry regulations and internal policies.

• Provide leadership on MDM standard methodologies and serve as a subject matter expert for cross-functional teams.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Bachelor’s degree and 5-7 years of data management experience, with expertise in healthcare or biotech industries, and extensive knowledge of data governance frameworks (GDPR, HIPAA, GxP).

• Proven leadership in implementing and leading large-scale MDM processes and driving operational excellence initiatives to improve data quality, accuracy, and efficiency as evidenced by KPIs.

• Expert-level proficiency in SAP and enterprise data management tools (e.g., SAP MDG, Informatica) with experience leading complex system integrations and process optimizations.

• Strong communication and leadership skills, able to handle cross-functional teams and present data strategies and insights effectively to senior leadership.

• Advanced data analytics and visualization expertise (e.g., Power BI, Tableau) to drive actionable insights and decision-making across the organization.

Preferred Qualifications:

Must-Have Skills:

• Expertise in designing and handling MDM frameworks and KPIs, improving data quality, and streamlining processes across large-scale operations.

• Advanced knowledge of SAP, Informatica, and other enterprise data tools, with experience leading systems integration and automation initiatives.

• Strong leadership and communication skills, with the ability to lead diverse teams and collaborate with stakeholders across business units.

Good-to-Have Skills:

• SAP S/4, SAP MDG, SAP TM
• Experience in Data Governance
• Project management experience

Soft Skills:

• Excellent analytical and troubleshooting skills.

• Strong verbal and written communication skills.

• Ability to work effectively with global, virtual teams.

• High degree of initiative and self-motivation.

• Ability to handle multiple priorities successfully.

• Team-oriented, with a focus on achieving team goals.

• Strong presentation and public speaking skills.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.