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India Staff Relations Senior Manager

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India Staff Relations Senior Manager

India - Hyderabad Apply Now
JOB ID: R-205683 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Apr. 10, 2025 CATEGORY: Human Resources

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

India Staff Relations Senior Manager

What you will do

Let’s do this. Let’s change the world. In this vital role you will report to the Regional Staff Relations Lead. In this vital role you will partners closely with managers, Compliance, Legal and key collaborators in HR to protect Amgen values, investigate suspected violations of HR policy, and provide practical advice and direction on misconduct, counseling, terminations, and performance management.

Key Responsibilities Include:

  • Serve as primary escalation point for business leaders and HR partners on HR investigations in Amgen India.
  • Independently conduct internal HR investigations, determine findings, and prepare all required documentation.
  • Identify relevant investigation issues, potential evidence, and investigative actions.
  • Plan, schedule and conduct effective interviews of complainants, subjects, and witnesses.
  • Analyze information collected during investigation and reach timely and well-reasoned conclusions.
  • Effectively assess witness credibility
  • Create professional, well-drafted investigation records, including investigation plans and summaries.
  • Report investigation findings to HR colleagues, legal partners, and business leaders in a clear, concise manner.
  • Create and maintain relations with key partners.
  • Develop and recommend solutions to managers on a variety of staff relations issues including managing poor performance, documenting, and implementing disciplinary action, and managing conflict.
  • Participate as needed in corrective counseling and termination conversations with staff and managers.
  • Maintain positive work environment by responding to staff members’ concerns, proactively addressing issues, and advising management team regarding standard processes.
  • Maintain confidentiality and sensitivity to all issues and conduct investigations objectively.
  • Maintain metrics of all investigations conducted; identify trends based on the data; and present on metrics and trends to partners and leaders.
  • Document all cases and issues in tracking systems in a timely manner. Provide regular updates to site leadership and Staff Relations leadership.
  • Maintain metrics of all investigations conducted in the region; identify trends based on the data; and present on metrics and trends to partners and leaders.
  • Act as an expert on standard methodologies in the staff relations space, maintaining strong consistency and connectivity with the JAPAC Staff Relations team.
  • Partner with local HR, Compliance, and Learning & Development to create and deliver training on key HR policies and on reporting suspected violations of policies.
  • Support the evolution of employee relations capabilities across the Amgen India; act as an expert, trainer, and mentor on effective HR investigations.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

  • Doctorate degree and 2 years of Staff / Employee Relations or Workplace Investigation experience OR
  • Master’s degree and 8 to 10 years of Staff / Employee Relations or Workplace Investigation experience OR
  • Bachelor’s degree and 10 to 14 years of Staff / Employee Relations or Workplace Investigation experience OR
  • Diploma and 14 to 18 years of Staff / Employee Relations or Workplace Investigation experience

Preferred Qualifications:

Functional Must-Have Skills

  • Previous experience conducting HR investigations
  • Demonstrated ability to learn and fairly apply company policy, internal HR procedures, investigation procedures, and regulatory guidelines within scope of duties
  • In-depth knowledge of national and state laws governing employment and labor
  • Ability to maintain and report on confidential information in an appropriate manner
  • Ability to conduct research and present findings in an organized manner

Functional Good-to-Have Skills

  • Awareness of emerging HR compliance issues, internally and externally, and the implications to the company

Soft skills

  • Highly Preferred: Excellent communication: written/oral/listening, with fluency (written and verbal) in English
  • Ability to exercise independent judgment and establish and maintain working relationships with a variety of individuals and groups
  • Ability to maneuver conflicting priorities and prioritize time
  • Manage heavy workload and complete tasks in a timely manner, balancing high quality and efficiency
  • Ability to manage difficult conversations and interactions
  • Customer service/client orientation

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply Now
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