Business Analyst (OPS)

Business Analyst (OPS)
India - Hyderabad Apply NowJoin Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
What you will do
Let’s do this. Let’s change the world. In this vital role you will play a key role in successfully leading the engagement model between Amgen's Technology organization and Global Commercial Operations.
Collaborate with pharma / bio-technology operations (supply chain, manufacturing, quality)Business SMEs, Data Engineers, Data Scientists and Product Managers to lead business analysis activities, ensuring alignment with engineering and product goals on the Data & AI Product Teams
Become a pharma / bio-technology operations (supply chain, manufacturing, quality)domain authority in Data & AI technology capabilities by researching, deploying, and sustaining features built according to Amgen’s Quality System
Lead the voice of the customer assessment to define business processes and product needs
Work with Product Managers and customers to define scope and value for new developments
Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog
Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs
Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
Clearly express features in User Stories/requirements so all team members and partners understand how they fit into the product backlog
Ensure Acceptance Criteria and Definition of Done are well-defined
Work closely with Business SME’s, Data Scientists, ML Engineers to understand the requirements around Data product requirements, KPI’s etc. Analyzing the source systems and createthe STTM documents.
Develop and implement effective product demonstrations for internal and external partners
Maintain accurate documentation of configurations, processes, and changes
Understand end-to-end data pipeline design and dataflow
Apply knowledge of data structures to diagnose data issues for resolution by data engineering team
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. We are seeking a highly skilled and experienced Principal IS Business Analyst with a passion for innovation and a collaborative working style that partners effectively with business and technology leaders with these qualifications.
Basic Qualifications:
12 to 17 years of experience in pharma / bio-technology operations (supply chain, manufacturing, quality)Information Systems
Mandatory work experience in acting as a business analyst in DWH, Data product building, BI & Analytics Applications.
Experience in Analyzing the requirements of BI, AI & Analytics applications and working with Data Source SME, Data Owners to identify the data sources and data flows
Experience with writing user requirements and acceptance criteria
Affinity to work in a DevOps environment and Agile mind set
Ability to work in a team environment, effectively interacting with others
Ability to meet deadlines and schedules and be accountable
Preferred Qualifications:
Must-Have Skills
Excellent problem-solving skills and a passion for solving complex challenges in for AI-driven technologies
Experience with Agile software development methodologies (Scrum)
Superb communication skills and the ability to work with senior leadership with confidence and clarity
Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA
Experience in managing product features for PI planning and developing product roadmaps and user journeys
Good-to-Have Skills:
Demonstrated expertise in data and analytics and related technology concepts
Understanding of data and analytics software systems strategy, governance, and infrastructure
Familiarity with low-code, no-code test automation software
Technical thought leadership
Able to communicate technical or complex subject matters in business terms
Jira Align experience
Experience of DevOps, Continuous Integration, and Continuous Delivery methodology
Soft Skills:
Able to work under minimal supervision
Excellent analytical and gap/fit assessment skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
Technical Skills:
Experience with cloud-based data technologies (e.g., Databricks, Redshift, S3 buckets)
AWS (similar cloud-based platforms)
Experience with design patterns, data structures, test-driven development
Knowledge of NLP techniques for text analysis and sentiment analysis
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.