Sr Manager, Utility Operations
Sr Manager, Utility Operations
US - Rhode Island - West Greenwich Apply NowJoin Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Sr Manager, Utility Operations
What you will do
Let’s do this. Let’s change the world. In this vital role you will be responsible for the overall leadership and management of site utility systems, ensuring their safe, compliant, and efficient operation at all times. This highly accountable role covers electrical, HVAC, and critical utilities, providing 24/7 oversight across four shifts. The Sr Manager leads a team of front-line managers and is the principal owner of utility operations, driving continuous improvement in reliability, safety, and regulatory adherence. This role is critical to the functioning and safety of the organization. The Senior Manager, Utility Operations, is expected to lead with integrity, technical excellence, and an unwavering commitment to operational excellence.
Operational Leadership: Direct and oversee the operation of all utility systems, including but not limited to electrical distribution, HVAC, steam, water, compressed air, and critical utilities (Purified Water, Water for Injection and Clean Steam).
24/7 Accountability: Maintain round-the-clock ownership of utility operations, providing guidance and decision-making across all four shifts to ensure seamless and uninterrupted service.
Team Management: Lead, mentor, and develop front-line managers and their teams. Set clear expectations, provide coaching, and manage performance to meet organizational goals.
Safety & Compliance: Ensure that all utility operations follow relevant safety standards, environmental regulations, and internal policies. Foster a culture of safety and maintain rigorous compliance documentation.
Efficiency & Reliability: Identify and implement strategies to optimize system performance, reduce downtime, and improve energy efficiency and cost-effectiveness.
Continuous Improvement: Drive process improvements through data analysis, protocols, and technological innovation. Lead root cause analysis for utility failures and develop corrective actions.
Budget & Resource Management: Oversee utility operations budgets, manage contracts and vendors, and allocate resources effectively to meet operational and strategic objectives.
Communication: Serve as the primary point of contact for internal and external customers regarding utility operations. Provide regular updates to senior leadership on performance, incidents, and improvement plans.
Emergency Response: Lead utility response efforts in the event of an incident, coordinating cross-functional teams to ensure rapid and effective resolution.
Site-based role with frequent presence in operational and utility areas.
Requires availability for after-hours support and incident response.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a leader with these qualifications.
Basic Qualifications:
Doctorate degree and 2 years of utility operations, engineering, or facilities management experience
Or
Master’s degree and 6 years of utility operations, engineering, or facilities management experience
Or
Bachelor’s degree and 8 years of utility operations, engineering, or facilities management experience
Or
Associate’s degree and 10 years of utility operations, engineering, or facilities management experience
Or
High school diploma / GED and 12 years of utility operations, engineering, or facilities management experience
In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above
Preferred Qualifications:
Bachelor’s degree in Engineering, Facilities Management, or a related discipline; advanced degree preferred.
10+ years of experience in utility operations, engineering, or facilities management, with at least 3 years in a leadership role.
Demonstrated expertise in electrical systems, critical utilities, and HVAC operation and maintenance.
Comprehensive knowledge of environmental, health, and safety regulations relevant to utility operations.
Strong leadership and people management skills, including experience managing multi-shift teams.
Excellent analytical, organizational, and problem-solving abilities.
Exceptional communication and interpersonal skills.
Ability to remain calm and effective under pressure, particularly in emergency situations.
Leadership: Inspires, motivates, and develops a high-performing team culture.
Accountability: Takes full ownership of utility operations and outcomes.
Safety Orientation: Champions safety in every aspect of the job.
Adaptability: Thrives in a dynamic, 24/7 operational environment.
Strategic Thinking: Anticipates needs and drives long-term solutions for reliability and efficiency.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
