Agentic AI Business Solutions (Field Business Capabilities), Sr Manager

Neural Nexus – Agentic AI Business Solutions (Field), Sr. Manager

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What You Will Do

Let’s do this. Let’s change the world! In this vital role, the Neural Nexus – Agentic AI Business Solutions (Field), Sr Manager will bring deep field experience to help shape, execute, and drive adoption of AI-enabled field initiatives. This individual will partner across Field Leadership, Commercial, BAI, Digital, Data, and Technology to translate real-world field needs into Generative AI, Agentic AI, analytics, automation, and digital solutions that improve field effectiveness, productivity, and decision-making.

Strategic Leadership & Roadmap Development

• Bring deep field experience to help shape and prioritize AI initiatives that address real field needs, simplify workflows, and improve productivity and decision-making.
• Identify opportunities to apply Agentic AI, Generative AI, automation, and digital capabilities to meaningful field challenges.

End-to-End Management of NN Platform Lifecycle

• Manage assigned field AI initiatives from use-case definition through development, deployment, adoption, and optimization.
• Translate field needs and workflows into clear business requirements, partnering with BAI, Digital, Data, and Technology to build practical, fit-for-purpose solutions.
• Use field feedback and performance data to measure success and recommend improvements.

Cross-Functional Team Orchestration & Collaboration

• Serve as a key field subject matter partner, bringing field workflows, customer engagement, and user needs into solution design.
• Coordinate across Field, Commercial, BAI, Digital, Data, and Technology to align requirements and execution.
• Translate field challenges into actionable requirements and AI capabilities into practical field applications.

Executive Stakeholder Management & Strategic Communication

• Support engagement with Field Leadership and Commercial stakeholders, ensuring field perspectives inform AI and digital initiatives.
• Communicate progress, field feedback, risks, adoption readiness, and business impact for assigned initiatives.

Driving Platform Adoption & Value Realization

• Drive adoption by ensuring AI-enabled solutions solve meaningful field challenges and fit naturally into field workflows.
• Monitor adoption, user experience, productivity, and business impact to identify opportunities to increase value for field users.

Change Management & Continuous Improvement

• Coordinate field readiness, communications, training, and deployment activities for new AI-enabled capabilities.
• Establish field feedback loops to identify adoption barriers, emerging needs, and opportunities to continuously improve solutions.

Basic Qualifications

• Doctorate degree & 2 years of marketing, project management and/or agency experience, OR
• Master’s degree & 4 years of marketing, project management and/or agency  experience, OR
• Bachelor’s degree & 6 years of marketing, project management and/or agency experience, OR
• Associate’s degree & 10 years of marketing, project management and/or agency  experience, OR
• High school diploma / GED & 12 years of marketing, project management and/or agency  experience

Preferred Qualifications

• Field Experience: Strong Biotechnology/Pharmaceutical field experience with a deep understanding of field workflows, customer engagement, and business needs.
• Field & Business Acumen: Ability to identify field challenges and opportunities where data, technology, automation, and AI can improve productivity and decision-making.
• AI Curiosity & Innovation: Strong interest in applying Generative AI, Agentic AI, and emerging technologies to solve practical field challenges.
• Cross-Functional Collaboration: Experience partnering across Field, Commercial, Analytics, Digital, Data, and Technology teams to translate business needs into practical solutions.
• Leadership & Influence: Ability to lead initiatives and influence stakeholders in a matrixed organization without direct reporting authority.
• Communication & Change Leadership: Strong ability to translate field needs and technical concepts across audiences and drive adoption of new capabilities and ways of working.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.