Senior Manager, Product Security - Illicit Trade & Brand Protection

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager, Product Security - Illicit Trade & Brand Protection

What you will do

Let’s do this. Let’s change the world. In this vital role you will play a pivotal role within Amgen’s Global Security (GS) organization. Reporting to the Senior Director, Product Security, Global Security, this individual will support patient safety efforts through the development and execution of strategies to counteract emerging external threats and prevent the distribution of illicit versions of Amgen products. As the head of the illicit trade and brand protection function, this individual leads response and remediation efforts for product security incidents such as counterfeiting, diversion, and illicit generics. Collaboration across a diverse and complex network of internal stakeholders is essential to maintain an effective and agile Product Security program. Responsibilities include but are not limited to development of internal policies, procedures and standards in collaboration with other key stakeholders as well as working in partnership to identify effective security technologies intelligence gathering and assessment as well as partnering with industry and governmental agencies to enhance the overall security and safety of products.

• Accountable for the Product Security scope related to external threats, ensuring the protection of Amgen’s global product portfolio against counterfeiting, diversion, and illicit marketing of Amgen products.
• Support a cross-functional steering committee that includes leadership from Global Security, Operations, Supply Chain, LAW, and Corporate Audit.
• Define and operationalize strategies for threat monitoring, incident reporting and response, counterfeiting deterrence and authentication, and enforcement protocols.
• Design, implement, and manage effective illicit trade and brand protection systems, processes, and tools.
• Collaborate with the GS Intel Team to monitor both virtual and physical markets for suspicious activities involving Amgen products.
• Develop and execute robust online monitoring and enforcement strategies across marketplaces, social media, and websites.
• Lead communications for brand protection efforts with online trading and social media platforms.
• Investigate suspected or confirmed illicit activities affecting Amgen products, working internally or with law enforcement, health authorities, and industry officials as needed.
• Implement strategies to promote ongoing education and awareness of product security issues, targeting both internal and external audiences.
• Participate actively in industry, government, and other relevant groups, task forces, and committees to advocate for Amgen’s interests.
• Facilitate security audits of vendors, suppliers, and business partners for-cause or pre-contract.
• Manage, from the Global Security perspective, activities associated with the security audit program along with other key internal stakeholders.
• Identify, assess, and implement mitigation strategies to counter external threats to Amgen APIs, materials, finished products, and returns. Establish and maintain relationships with local, state, and federal law enforcement and emergency services for effective communication and response.
• Coordinate with other directorates within Global Security, both regionally and functionally, to align efforts as needed.
• Conduct and manage external investigations as necessary.
• Manage vendor relationships to support Product Security strategy.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry

OR
Master’s degree and 4 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry

OR
Bachelor’s degree and 6 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry

OR
Associate’s degree and 10 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry

OR
High school diploma / GED and 12 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry

Preferred Qualifications:

• Supervisory law enforcement and/or military experience.
• Solid working knowledge of GxP (GMP, GDP, etc.) environments.
• Professional Security Certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or Certified Fraud Examiner (CFE).
• Extensive knowledge of the illicit supply chain and best practices for remediation.
• Demonstrated experience building investigations into organized crime groups.
• Expertise in Chain of Custody and evidence management.
• Cyber expertise: targeting, enforcement, brand protection, OSINT.
• Proficient in Microsoft Office applications.
• Willingness to travel approximately 20% of the time, including overnight and weekend commitments.
• Ability to exercise sound judgment and act swiftly.
• Versatility to adapt to a dynamic threat landscape, manage details, and communicate effectively with leadership and executive stakeholders.
• Strong organizational, analytical, and problem-solving skills, with the capability to gather information and prepare clear, concise reports outlining issues, proposed solutions, and conclusions.
• Proven ability to prioritize multiple tasks and perform well under pressure while maintaining sound judgment.
• Excellent verbal and written communication skills, including strong interpersonal skills to build consensus, lead by example, and present effectively. Ability to prepare professional documents with clarity and conciseness.
• Commitment to the highest standards of integrity, compliance, and confidentiality.
• Track record of fostering relationships internally and externally to shape the Product Security program and collaborate across all organizational levels.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.