HCC Meetings Program Manager, US

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

HCC Meetings Program Manager, US

What you will do

Let’s do this. Let’s change the world. In this vital role you will drive operational efficiency, ensures compliance, and manages supplier relationships within Amgen’s Global Meetings Program. This role will focus on oversight of in-person, virtual, and hybrid HCC meetings with a concentration on execution, risk mitigation, technology integration, and compliance. The position works closely with internal stakeholders, external suppliers, and cross-functional teams to ensure exceptional meeting experiences, program alignment with organizational goals, and adherence to compliance standards.

Key Responsibilities:

Strategic Leadership:

• Implement and uphold strategic plans for Amgen’s Global Meetings Program.
• Provide oversight for HCC meetings, ensuring alignment with business values, compliance, and policies.

Compliance and Risk Management:

• Guide Global Meetings Policy and HCC-specific compliance strategies.
• Manage supplier processes, ensuring compliance in sourcing, contracting, and operations.
• Collaborate with Corporate Audit and Compliance teams to mitigate risks.

Program and Supplier Management:

• Manage relationships with suppliers for in-person, virtual, and hybrid HCC meetings, ensuring compliance across the process.
• Serve as SME and primary point of contact for stakeholders on HCC meetings.
• Hold regular status meetings with collaborators from pre-launch through program operation.
• Develop and maintain partnerships with suppliers, hotels, and other contacts.
• Manage supplier performance, SLAs, and KPIs. Conduction quarterly business reviews with suppliers.
• Troubleshoot and resolve raised issues from outsourced suppliers and internal teams.

Technology and Innovation:

• Stay updated on industry trends, incorporating automation and technologies to enhance meeting processes.
• Ensure data accuracy and program transparency through technology adoption and compliance.
• Manage data quality control to ensure accurate meeting data capture and reporting.

Budget and Financial Management:

• Oversee program budgets, timelines, and documentation for various meeting types.

Training and Development:

• Conduct training for internal teams and suppliers to ensure effective meeting management.
• Maintain SOPs for meeting processes and supplier interactions.

Communication and Reporting:

• Maintain proactive communication with partners to manage expectations.
• Influence change management and develop buy-in for global Meeting Management Program.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of pharmaceutical meetings experience

OR

Bachelor’s degree and 4 years of pharmaceutical meetings experience

OR

Associate’s degree and 8 years of pharmaceutical meetings experience

OR

High school diploma / GED and 10 years of pharmaceutical meetings experience

Preferred Qualifications:

• Working knowledge and expertise in Strategic Meeting Management.
• Working knowledge of hotel sourcing, negotiating and contracting.
• Working knowledge of compliance, legal and regulatory guidelines related to interactions with health care professionals.
• Cvent Super User experience.
• Successful track record in meeting management, supplier management, relationship-building, negotiation and problem solving.
• Willing to travel 25%.
• Understanding of Amgen business planning process.
• Leadership.
• Change management.
• Process mapping.
• Excellent Communication skills.
• Negotiation skills.
• Internal/External Relationship Building.
• Supplier relationship management.
• Strong organizational skills.
• Presentation skills.
• Problem solving.
• Financial skills (budgeting, data analytics).
• Excellent technology skills: MS Office, Excel, PowerPoint, Cvent (Workday and SAP a+).
• Ability to present complex data to diverse groups.
• Able to work in a fast-paced environment where priorities may change with little advance notice.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.