Global Supply Chain Senior Manager, Demand Planning Business Process Owner

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Global Supply Chain Senior Manager, Demand Planning Business Process Owner

What you will do

Let’s do this! Let’s change the world! We are seeking a highly motivated individual to join the Demand Planning Team within Global Supply Chain.

As the Demand Planning Business Process Owner, you will be the architect and champion of our global demand planning process. Under the direction of the Integrated Business Planning Lead and with close matrixed reporting responsibility to the Regional Planning Executive Directors, this strategic role ensures process integrity, drives continuous improvement, and bridges cross-functional collaboration across regions and business units. You'll help shape the way we plan, align collaborators, and enable our teams with scalable processes and technologies. The demand planning business process owner must be an effective communicator and have deep knowledge of forecasting, supply planning and S&OP/IBP planning processes.

Key Responsibilities:

Process Design & Governance

• Define, maintain, and enhance the demand planning process across the enterprise

• Develop KPIs, templates, and technology roadmaps that support standardized demand planning

• Align planning processes with business strategy, organizational roles, and technology.

• Conduct quarterly business reviews with the regional planning hubs and key business leaders to review performance, identify performance improvement plans and / or set new performance targets

• Collaborate with team members across supply chain, finance, and commercial teams to drive business process standardization and manage alignment across functions and geographies

Capability Building & Deployment

• Train and support demand planners and coordinators globally

• Develop competency models and support hiring and onboarding

• Manage change initiatives and technology upgrades

• Support compliance audits

Continuous Improvement & Analytics

• Define a schedule and conduct regular audits of the demand planning process by attending country demand reviews and Management Business Review meetings

• Lead benchmarking and transformation projects

• Measure process performance and champion ongoing improvements

• Leverage analytics to optimize demand planning effectiveness

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Supply Chain professional we seek is enthusiastic about driving meaningful change and with the following qualifications.

Basic Qualifications:

• Doctorate degree Business, Engineering and/or Supply Chain and 2 years of experience in demand forecasting, demand planning and or supply chain roles OR

• Master’s degree in Business, Engineering and/or Supply Chain and 4 years of experience in demand forecasting, demand planning and or supply chain roles OR

• Bachelor's in Business, Engineering and/or Supply Chain and 6 years experience in demand forecasting, demand planning and or supply chain roles OR

• Associates in Business, Engineering and/or Supply Chain and 10 years of experience in demand forecasting, demand planning and or supply chain roles OR

• High school diploma / GED and 12 years of experience in demand forecasting, demand planning and or supply chain roles

Preferred Qualifications:

• Established expertise and knowledge of Pharmaceutical/Biotech Supply Chain and GMP processes

• Project management and/or change management certification (preferred)

• Strong data analysis and critical thinking skills

• Experience with demand planning technology and analytics tools

• Deep knowledge of S&OP, forecasting, demand and supply planning

• Strategic problem solver with a strong process attitude

• Effective communicator, capable of influencing across all levels and work within a matrix organization

• Proven ability to lead transformation across global teams

• Ability to effect change and build consensus on definitions with groups of individuals

• Ability and willingness to understand and represent the total-enterprise perspective

• Organized and achievement oriented to continuously drive performance

• Experience in RapidResponse and/or Anaplan forecasting

• Digital approach and interest in growing digital capabilities within our organization

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.