Associate Director, Health IT Liaison Team Lead

21HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Medical Value andPopulation Health(MVPH)Associate Director– Health ITTeamLead

Live

What you will do

Let’s do this. Let’s change the world. Medical Value and Population Health(MVPH)supports appropriateproductcoverage and patient access by engaging payers, pharmacy benefit managers, integrated delivery networks,health systems,and other healthcare decision makers across the U.S. healthcare system.

Within MVPH, the Health IT team operates asan above-brand, customer-facing function that uses approved materialstohelp health systems identify, evaluate, and expand the capabilities of theirexistingEHRtools to close gaps in patient care. This position offers a unique andhighly visible opportunity to lead that work and help shape Amgen’s evolving Health IT strategy.

The Associate Director – Health ITTeamLead plays a pivotal role in leading a team of Health IT Liaisons and executing Amgen’s Health IT strategy. This position ensuresthatthe team operates in alignment with corporate objectives and contributes to improved patient outcomes.

This role is both strategic and operational, serving as a coachand people leaderwho manages and develops the Health IT Liaison team. The Associate Director will drive adoption of Amgen’s Health IT initiatives, oversee execution of account plans, and ensure compliance with allapplicablestandards.

The position requiresdeep EHRtechnicalexpertise andstrong leadershipwitha focus on building team capabilities. The Associate Director will evaluate performance, provide feedback, recognize high achievement, and identify training needs in partnership with training teams.The individualwill also lead the team through organizational and technological changes, ensuring adaptability and resilience in a dynamic environment.

The Associate Director will collaborate closely with Medical Value and Access, Medical Science Liaisons, andothercross-functional partners to integrate population health strategies and value-based initiatives. This includes supportinghealthcareorganizations focused on quality improvement, care management, and patient engagement to drive meaningful impact on health outcomes.

Responsibilities:

• Lead, coach, and develop the Health IT Liaison team to ensure effective execution of account plans, adherence to compliance standards, and continuous improvement.

• Evaluate performance, provide constructive feedback, recognize achievement, and identify training needs; partner with training teams to design and deliver programs.

• Lead national training initiatives, including new hire onboarding and ongoing team learning programs

• Support the Health IT Liaison strategy, messaging, tools, & field teams’ training for EHR initiatives supporting CV and Bone therapeutic areas,with the expansion effortswithin theOncology, Inflammation, and Rare Disease

• Work with third-party vendors to facilitate the internal legal, regulatory and medical review of marketing materials via the Materials Approval and Compliance (MAC)

• Standardize, deploy, and executethe Health IT strategyin collaboration with the Director.

• Lead account planning and managementeffortsforpriorityIDNandPayeraccounts.

• Manage the customer accounts prioritization process for the Health IT Liaisons

• Collaboratewith cross-functional medical and commercial account teams to gather customer insightsto inform internal strategy.

• Partner with Medical and IDN Strategy Team leads and other cross-functional partners toalign initiatives andassess national opportunities.

• Confidently engage customers using appropriate methods and MAC approved materials/messaging

• Ensureeffective use of CRM toolsto manageschedules, track activities, and document customer interactions.

• Contribute tocross-functional workstreamsthat advancebusiness initiatives as requested

• Evolve future Health IT Liaison strategic and executional plansin alignment withmedical and brand strategic plans

• Provideinputon targeting strategies, Key Performance Indicators(KPIs), andPlans of Action (POAs)

40-50% travel may be required

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The technically astute professional we seek is a collaborative partner with these qualifications.

Basic Qualifications:

•Doctorate degree OR

• Master’s degree and4years of experience in Health IT life science role.

OR

• Bachelor’s degree and6years of experience in Health IT life science role.

OR

• Associate’s degree and12years of experience in Health IT life science role. OR 

• High school diploma / GED and 14years of experience in Health IT life science role.

Preferred Qualifications:

• Bachelor's degree in informatics

• Strongbusiness acumen, analytical skills, and critical thinking ability

• Experience in pharmaceutical/biotech industry

• Strongunderstanding of IDNs and key partners

• Deep understandingof EHR systems within IDNs

• Experiencein population health management and implementation science

• Experience successfully managing and motivating direct reports

• Ability to effectively manage complexaccountsand cross functional relationships

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Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $212,000.00 to $260,000.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.