Sr. Associate IS Business System Analyst Kinaxis-Maestro

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Sr. Associate IS Business System Analyst Kinaxis-Maestro

What you will do

Let’s do this. Let’s change the world. In this vital role you will be involved in evaluating business requirements as fit and gaps, convert the fits and gaps into tangible user requirements, work with stakeholders on gating approvals, define acceptance criteria, and assist in developing a robust solution working in product team. This person will be part of the RapidResponse product team in configuring, testing and documenting KBAs, process guides, process flows, and updating SOPs with change control documents based on business requirements. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated.

The ideal candidate will have strong business analysis skills and a technical background in the end-to-end software development lifecycle. The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry.

Roles & Responsibilities:

• Work with RapidResponse Product team and customers to define scope and value for new developments and translating into clear fit gat analysis

• Write actionable user requirements and define user acceptance strategies for configurations, design and implementation in RapidResponse system

• Work with business stake holders for Gating approvals, conduct roadshows, evaluation of requirements as fit & gap analysis

• Create sprint plans and timelines for integration, user acceptance, technical and business go live

• Collaborating with System Architects and Product Managers to manage business analysis activities, ensuring alignment with RapidResponse functions

• Capture the voice of the customer to define business processes and product needs

• Resolving complex data and analytic configurations to ensure that the solution produces the expected results

• Develop and execute effective product demonstrations for internal and external stakeholders

• Maintain accurate documentation of configurations, processes, and changes in solution documentation, workflows, and system configurations to ensure comprehensive understanding and facilitate knowledge transfer

• Collaborate with geographically dispersed teams, including those in the US and other international locations

• Be a part of an Agile project team utilizing the Agile / Scrum methodologies, working in a fast-paced, iterative environment, closely partnering with business stakeholders

• Partner with Scrum Master, Product Owner and the team in defining Technical User Stories, Partners with Product Owner to identify and prioritize enabler work

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.

Basic Qualifications:

Master’s degree

OR

Bachelor’s degree and 2 years of Supply Chain Technology, Supply Chain Business, Engineering, IT or related field experience

Or

Associate’s degree and 6 years of Supply Chain Technology, Supply Chain Business, Engineering, IT or related field experience

Or

High school diploma / GED and 8 years of Supply Chain Technology, Supply Chain Business, Engineering, IT or related field experience

Preferred Qualifications:

• Three years of experience working as a Maestro (RapidResponse) Solution developer

• Facilitating business process design, requirements gathering, conducting fit gap analysis and ability to write and design technical solutions using Maestro (RapidResponse) capabilities

• Ability to provide Functional specifications and process flows, adopting Kinaxis RapidResponse platform to Development team, ensure requirements are tested and own the UAT, End user training, and Post deployment enhancements

• Experience in RapidResponse system design and functionality modules, how the data and control table sets are maintained, providing user and admin related access and tasks

• Understanding of data models and data mapping with RapidResponse table and architecture

• Understanding of the solution development life cycle, including business requirements definition, review of functional specifications, development of test plans, testing, user training, and deployment

• Develop and maintain System Architecture models (e.g. System Interaction diagrams) and reference implementations within systems of record (e.g. Portfolio Management and Enterprise Architecture tools)

• Knowledge of sprint-based planning and estimations required for implementation

• Agile and SAFe practices

Good-to-Have Skills:

• Health Cloud and Lifesciences Cloud hands on experience

• Working knowledge of integrations suite using API’s or 3rd party integration software like Talend, MuleSoft, Data Lake and Data Fabrics etc

• Extensive experience in software development lifecycle

• Experience using and adoption of Scaled Agile Framework (SAFe)

• Established business partnerships and IS governance practices involving senior business stakeholders

• Broad working knowledge of key IS domains and layers

• Understanding of FDA regulations governing computer system validation and operation

• Familiarity with security requirements and best practices for data at rest and in transit

• Success in mentoring and developing strong product analysts, business analysts, and developers

• Experience in FMCG/CPG/Retail/Manufacturing industry

Professional Certifications:

• Kinaxis RapidResponse Contributor, Authoring Certifications

• Any relevant industry certifications like AWS, AZURE, GCP Cloud, AI/ML will be desired

Soft Skills:

• Excellent leadership and team management skills.

• Strong transformation and change management experience.

• Exceptional collaboration and communication skills.

• High degree of initiative and self-motivation.

• Ability to manage multiple priorities successfully.

• Team-oriented with a focus on achieving team goals.

• Strong presentation and public speaking skills.

• Excellent analytical and troubleshooting skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.