CD&A - Neural Nexus - Platform Lead

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

CD&A - Neural Nexus - Platform Lead

What you will do

Let’s do this. Let’s change the world. In this vital role ofNeural Nexus – Platform Lead, you will lead the design, development, and operationalization of the next-generation Neural Nexus (NN) platform — the foundational backbone that will enable Amgen’s portfolio of agentic and generative AI solutions. This platform must not only be technically capable and modular, but it must also offer an effortless, personalized experience tailored to a diverse array of user personas, including HQ leaders, Field teams, and advanced Power Users in CD&A. You will partner closely with Technology, AI&D, CD&A, Commercial, Medical, etc. partners to ensure the platform is secure, scalable, and continuously evolving to accommodate emerging needs and technologies. This is both a strategic and execution-focused role that combines technical fluency with cross-functional leadership, enabling seamless adoption and business value realization across Amgen.

Flexible commuter role to one of two US Sites, in Thousand Oaks, CA, or Deerfield, IL. You will work on-site a minimum of 2-3 days a week.

Strategic Leadership & Roadmap Development

• Define and own the strategic vision and evolution roadmap for the Neural Nexus platform, ensuring it is modular, scalable, and architected to support the seamless integration of current and future agentic capabilities and GenAI tools
• Develop a platform strategy that unifies Amgen’s fragmented systems into a singular, adaptable architecture, driving usability and efficiency while reducing compliance risk, duplication, and technical debt
• Champion user-first design principles by embedding needs of key personas (HQ collaborators, Field teams, CD&A power users) into every stage of the platform lifecycle — from requirement gathering to rollout and iterative enhancement
• Act as a primary thought leader translating platform capabilities into tangible business value, aligning architectural decisions with enterprise AI strategy and functional priorities

End-to-End Management of NN Platform Lifecycle

• Oversee the full Neural Nexus platform lifecycle, from requirements definition through design, build, test, deployment, and continuous enhancement
• Lead use case scoping to ensure each NN capability is built on a consistent, reliable platform infrastructure that supports modular plug-in of agentic solutions and real-time data feedback loops
• Partner with AI&D and Technology teams to validate architecture and ensure platform can support NLP, LLM, data ingestion pipelines, identity management, and future-state integrations
• Ensure that platform development is responsive to collaborator workflows, ensuring secure, reliable, and role-based access aligned with business function needs

Cross-Functional Team Orchestration & Collaboration

• Develop strong cross-functional collaboration across GCC, AI&D, Technology, CD&A, Commercial, Medical, and external partners, aligning collaborators on platform priorities, governance, and execution timelines
• Act as the connective tissue across business and technical teams — translating abstract user needs and regulatory requirements into functional platform features and scalable implementation plans
• Orchestrate agile development ceremonies across distributed teams, ensuring clarity of ownership, dependencies, and release achievements across internal and vendor workstreams

Executive Partner Management & Strategic Communication

• Serve as the primary point of contact for executive partners seeking updates on platform design, readiness, roadmap turning points, or adoption progress
• Translate highly technical architectural and AI concepts into clear, actionable implications for leadership, using storytelling, value framing, and visual communications to drive alignment and decision-making
• Provide regular briefings to executive committees on progress against KPIs, risks to delivery, and resource needs across the NN Platform

Driving Platform Adoption & Value Realization

• Design and implement user-centric enablement models to ensure the NN platform delivers differentiated value to diverse personas, from Field teams to HQ analysts
• Partner with Training, Change Management, and Communications to embed intuitive front-end experiences and generate awareness and pull-through across business lines
• Define and track KPIs such as platform engagement, capability reuse, latency reduction, and user satisfaction — using insights to inform adoption strategies and platform evolution cycles

Change Management & Continuous Improvement

• Champion iterative enhancement based on real-time feedback from platform users, embedding design-thinking principles and agile retrospectives into future releases
• Promote a culture of experimentation, compliance-aware innovation, and AI literacy within the organization — empowering teams to continuously expand platform impact

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of experience in Business ie. Marketing, Sales, Medical, and/or Analytics Functions

OR

Master’s degree and 8 years of experience in Business ie. Marketing, Sales, Medical, and/or Analytics Functions

OR

Bachelor’s degree and 10 years of experience in Business ie. Marketing, Sales, Medical, and/or Analytics Functions

In addition to meeting at least one of the above requirements, you must have at least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Strong experience working directly with Business ie. Marketing, Sales, Medical, and/or Analytics Functions on developing platform and solutions to address key business opportunities
• Strong Technical Proficiency (AI/ML): Strong conceptual and practical understanding of AI/ML technologies, with a particular emphasis on Generative AI, model development lifecycles, platform architecture, and the associated data requirements
• 10+ years of experience in platform strategy, enterprise systems integration, or AI/ML-driven digital transformation roles within a large, matrixed organization
• Demonstrated success in launching scalable, user-friendly digital platforms with measurable adoption and reuse across business units
• Expertise in user-centered design, persona mapping, UX/UI partnership, and driving tailored experiences across business functions
• Familiarity with pharma data ecosystems, including Commercial, Medical, and Real-World Evidence systems and the regulatory frameworks that govern them
• Strong eye for business and ability to connect platform architecture with value realization across R&D, Commercial, and GxP environments
• Deep experience leading cross-functional programs with high technical complexity and senior partner visibility
• Strategic problem solver with exceptional communication and storytelling skills — able to influence decisions across both technical and non-technical audiences
• Expertise in agile program management, backlog prioritization, and vendor orchestration within a hybrid development model
• Strong analytical mentality with experience tracking performance indicators and iteratively optimizing digital products

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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