Business Performance Senior Associate - Operations Transformation & Digital Strategy (OT&DS)

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Performance Senior Associate - Operations Transformation & Digital Strategy (OT&DS)

What you will do

Let’s do this. Let’s change the world. Amgen is seeking a Business Performance Senior Associate to support the Operations Transformation & Digital Strategy (OT&DS) team in driving continuous improvement, operational excellence, and strategic portfolio execution across Amgen’s global Operations network.

As part of the OT&DS Portfolio Strategy team, you will work cross-functionally to refine financial and operational improvement opportunities, connect collaborators across working teams, and help track the progress of key initiatives and performance indicators. This role is ideal for an early-career professional eager to contribute to transformational work in a fast-paced, collaborative environment.

Key Responsibilities:

Strategic Support & Opportunity Refinement:

• Assist in identifying, evaluating, and refining opportunities that drive operational and financial improvement.

• Conduct data analysis to support the development of business cases and the quantification of initiative impact.

• Support preparation of materials that communicate improvement opportunities and financial implications to leadership.

Stakeholder Engagement & Operational Connectivity:

• Help connect cross-functional working teams by coordinating communications and maintaining alignment on initiative goals and deliverables.

• Act as a liaison between OT&DS and functional team members (e.g., DTI, OSBR, Finance, Site Operations).

• Collaborate on the development of content for governance forums and workstream updates.

Project and KPI Tracking:

• Support development and tracking of Key Performance Indicators (KPIs) to monitor progress and value realization from key projects.

• Assist in maintaining project trackers and dashboards to report status, risks, and outcomes.

• Partner with initiative leads and functional partners to ensure data quality and timeline adherence.

Continuous Improvement & Innovation

• Contribute to CI 2.0 efforts to reinvigorate continuous improvement culture across Amgen Operations.

• Stay current on digital tools and methodologies that support CI and transformation.

• Participate in efforts to pilot and scale digital solutions that enhance portfolio and performance tracking.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an individual with these qualifications.

Basic Qualifications:

• Master’s degree OR

• Bachelor’s degree and 2 years of business, engineering, life sciences or related subject area experience OR

• Associate’s degree and 6 years of business, engineering, life sciences or related subject area experience OR

• High school diploma / GED and 8 years of business, engineering, life sciences or related subject area experience

Preferred Qualifications:

• 2+ years of experience in a corporate or consulting environment, preferably in operations, strategy, or transformation functions.

• Strong analytical skills and ability to derive insights from financial and operational data.

• Proficiency with Microsoft Excel, PowerPoint, and visualization tools (e.g., Power BI, Tableau).

• Clear and concise communication skills—both written and verbal.

• Demonstrated ability to work collaboratively in cross-functional teams.

• Interest or experience in continuous improvement methodologies (Lean, Six Sigma, etc.) is a plus.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.