Business Analyst Information Services: Order to Cash

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Analyst Information Services: Order to Cash

What you will do

Let’s do this. Let’s change the world. We are seeking a highly motivated, experienced, and enthusiastic Business Analyst for Order to Cash space to develop solutions for Global Supply Chain organization. You will be part of Operations Digital, Technology & Innovation (OPS DTI) team. We are in the middle of our journey to implement S/4 HANA along with Transportation Management System (SAP S/4) and SAP EWM as part of advancing strategic capabilities within Amgen’s Supply Chain to enable digitalization, faster decision making & speed to/in market. If that motivates you then this is just the role for you!

This role will be critical in our path of transformation to have best in class solutions in Order to Cash space leveraging a portfolio of systems like Rapid Response/Kinaxis, ERP/SAP, SAP TM Module, Data Lake, Control Tower, and Project44.

Key Responsibilities:

• Lead discussions with business and IS stakeholders.
• Work closely with stakeholders and elicit information from them in order to understand true business needs.
• Lead and support the design, analysis, and estimation of various projects and enhancements.
• Work closely with the business to understand issues and needs, identify and document business requirements as user stories clearly, and help the team identify solutions that address business problems.
• Be the functional lead that owns the end-to-end solution from the IS side.
• Understand the requirement and impact to business in order to identify the right priorities.
• Understand and be able to review the solution and validate that it meets the requirements from the business.
• Drive and manage business initiatives.
• Understand technology strategy and help develop business case alternatives that anticipate the future direction of the business.
• Work with the product team to facilitate project and enhancement assessments of feasibility, impact, and effort required to implement changes in response to business requirements.
• Exhibit business process expertise in overall Order to Cash, including Transportation and Warehouse Management.
• Utilize AI to solve business problems.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of information systems experience

OR

Bachelor’s degree and 4 years of information systems experience

OR

Associate’s degree and 8 years of information systems experience

OR

High school diploma / GED and 10 years of information systems experience

Preferred Qualifications:

• Proven experience in the following areas: business analysis, defining a business case, leading discussions with business and IS stakeholders, modeling requirements, validating solutions, project and product management, and creating and maintaining a backlog of user stories.
• Knowledge in the following areas: SAP Sales and Distribution, master data concepts, and SAP Warehouse Management System.
• Ability to independently manage priorities and meet deadlines in a fast-paced, virtual team environment.
• Excellent communication skills with the ability to explain complex technical concepts to non-technical collaborators and influence executive leaders.
• Experience working in highly collaborative cross-functional environments (e.g., SAFe) and managing large and sophisticated programs.
• Technical curiosity with strong analytical, problem-solving, and decision-making skills.
• Ability to successfully prioritize a diverse workload to meet deadlines and collaboration expectations.
• Must be team-oriented, placing priority on the successful completion of team goals.
• Technical knowledge as it relates to digital transformation at the enterprise level, including mergers and acquisitions.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.