Sr Associate Supply Chain

Scope of Role

• Manage product distribution logistics with Amgen global contacts, distributors, and logistic service providers.
• Import/Export activities and local transportation.
• Serialization activities governance.
• Cold Chain Management.
• Order-to-Cash process with Distributors and other customer service activities.
• Distributor/LSP Partnership management and ensure GMP/GSP compliance.
• Continuous Improvement (Quality, Time, Cost).
• Responsible for being aligned in CTETS/QE/Deviation/CAPA/CCMS.
• Project management.
• KPI and Reporting.

List of Tasks

• Coordinate shipments to the country with the supply sites, logistics HUBs, the forwarder, and the distributors. Prepare relevant paperwork.
• Manage import/export activities of commercial drug products, registration testing samples, lab reagents etc. materials. Service as Subject-Matter-Expert.
• Monitor stock level at country Distributor/Sub-Distributors, manage LSP activities to ensure alignment between logistics operations and supply continuity plan.
• Manage the importation and distribution of Donation programs with relevant charity organization.
• Manage product returns in-market and to sites outside China, as requested by business.
• Coordinate import testing activities with Amgen Quality, LSP, and government labs.
• Oversee the in-country distribution to ensure Amgen products are handled according to quality and cold chain requirements and in compliance to GDP.
• Oversee in-country cold chain distribution capability to ensure product is delivered safely to patient.
• Coordinate product serialization activities.
• Develop and maintain excellent relationships with internal and external customers.
• Develop and maintain Standard Operation Procedures or other form of work instructions.
• Support on audit and inspections with IDQ and compliance.
• Manage and coordinate supply chain projects.
• Manage KPIs and reporting.

Knowledge and Skills

• Pharmaceutical supply chain management.
• GMP/GSP/GDP.
• Attention to detail and high level of accuracy.
• ERP system, experience in SAP implementation is preferred
• Experience in drug Importation process and execution.
• Cold chain management.
• Analytical and problem-solving skills.
• Motivated self-starter who can influence and change in an ambiguous environment
• Resilience.
• Effective verbal, written, and listening communications skills in local language (Mandarin) and English

Qualifications

• Bachelor’s degree
• 3~5+ years supply chain experience, preferably with pharmaceutical companies.
• English (business proficiency) is required
• APICS (CPIM, CSCP, CLTD) certification is a plus

Others

• Participating in conference calls, outside working hours
• May require occasional business travel
• Full time position