Sr Associate IS Business Systems Analyst (PM/BA)

 Roles & Responsibilities:

• Work with Product Owners and customers to define scope and value for software solutions. 

• Capture the voice of the customer to define business processes and product needs.

• Collaborate with Engineering, testing teams as well as Product Management to prioritize release scope and groom the Product backlog.

• Facilitate the breakdown of Use Cases into Features and Sprints and participate in backlog reviews with the development team.

• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.

• Maintain and ensure the quality of documented user stories/requirements in tools such as Jira.

• Ensure Feature Acceptance Criteria and Definition of Done are well-defined.

• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.

• Validate that test scenarios meet feature acceptance criteria and customer expectations.

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators.

• Develop and implement effective product demonstrations for internal and external collaborators.

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience:

• Master’s degree and 1 to 3 years of experience with Agile software development methodologies (Scrum) OR

• Bachelor’s degree and 3 to 5 years of experience with Agile software development methodologies (Scrum) OR

• Diploma and 7 to 9 years of experience with Agile software development methodologies (Scrum)

Must-Have Skills:

• Experience as a Scrum Master in Agile and SAFe environments

• Excellent communication skills and the ability to collaborate with senior leadership with confidence and clarity

• Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology

• Experience in writing requirements for development of modern web application and/or automation solutions

• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA

• Experience with business process design / re-engineering

Good-to-Have Skills:

• Scrum Master Certification

• Familiarity with GxP, CFR 21 Part 11 and systems validation

• Experience with tools like SIPOC diagrams, value stream maps, and process capability analysis

• Experience with Agile software development methodologies (Scrum)

• Experience with BMPN modeling tools

• Familiarity with Automation technologies (e.g., UiPath, Docusign, Power Platform, Chat GPT, etc.)

• Demonstrated expertise in a scientific domain area and related technology needs

• Understanding of scientific software systems strategy, governance, and infrastructure

• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Able to communicate technical or complex subject matters in business terms

• Jira Align experience

• Miro experience

• Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls)

Professional Certifications

• SAFe for Teams certification (Optional but valuable)

• Lean Six Sigma certification (Optional but valuable)

• BABOK (BA Body of Knowledge) certifications (e.g., ECBA, CCBA, CBAP) (Optional but valuable)

Soft Skills:

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

THRIVE
WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization. 

• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. 

• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. 

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.  

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT  

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.  

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.