Specialist IS / Technology Business Analyst

Join our team at Amgen Capability Center Portugal, the #1 company in Best Workplaces™ (201–500 employees category) by the Great Place to Work Institute. With over 400 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.  

Specialist IS / Technology Business Analyst

At Amgen, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters? 

Live

What you will do

As Specialist IS / Technology Business Analyst, you’ll work at the intersection of science, data, and innovation. You’ll collaborate with extraordinary experts across domains to build high-impact digital solutions that accelerate research, streamline operations, and empower better patient outcomes.

• You will collaborate with our Business and technical team to maintain an efficient and consistent process, ensuring quality deliverables from the team.
• Work with Product Managers and customers to define scope and value for new developments
• Collaborate with cross-functional teams to identify data product enhancement opportunities
• Perform data analysis, troubleshoot issues, and support system implementation and maintenance
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
• Develop and implement effective product demonstrations for internal and external collaborators
• Maintain accurate documentation of business requirements, users stories, processes, and changes
• Document and report defects and issues identified during testing, and work with development teams to resolve them
• Maintain and ensure the quality of documented user stories/requirements in tools such as Jira

Win

What to expect of you

We are all different, yet we all use our unique contributions to serve patients. The tech professional we seek is a creative problem-solver and a team player with these qualifications:

• Master’s degree with 4 - 6 years of experience in Life Science/Biotechnology/Pharmacology/Information Systems
• +2 years of relevant experience in DevOps environment and Agile mind set
• Proficiency in tools or languages such as Data Lake and Data Integration technologies
• Knowledge of ETL tools: Experience in ETL tools – preferably cloud-based like Informatica, Data bricks
• A passion for applying technology to make a real-world impact.
• Fluency in English.
• Expertise in a scientific domain area and related technology
• Experience with writing user requirements and acceptance criteria
• Proven analytical, data-driven problem-solving skills
• Excellence in interpersonal skills, multitasking, persuasion, negotiation of critical   issues, a solid attention to detail, and understanding of business complexity.
• Ability to work in a team environment, effectively interacting with others
• Ability to meet deadlines and schedules and be accountable

• Functional Skills
• Experience in writing requirements for development of modern technology
• Knowledge of Agile project management systems such as JIRA
• Experience in managing product features for PI planning and developing product roadmaps and user journeys
• Testing and validating user stories delivered are corresponding to business expectation
• Superb communication and collaboration skills.
• Able to communicate technical or complex subject matters in business terms

Good-to-Have Skills:

• Jira Align & Confluence experience
• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology

Soft Skills:

• Able to work under minimal supervision
• Excellent analytical and gap/fit assessment skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals

Technical Skills:

• ETL tools: Experience in ETL tools – preferably cloud-based like Informatica, Data bricks
• Redshift or equivalent cloud-based dB
• Big Data, Analytics, Reporting, Data Lake, and Data Integration technologies 
• S3 or equivalent storage system
• AWS (similar cloud-based platforms)
• BI Tools ( Tableau preferred )

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth. 

• Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide. 

• Modern Tech Stack – Cloud-first, automation-focused, AI-powered. 

• Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams. 

• Continuous Learning – Access to certifications, trainings, mentorship, and career mobility.