Specialist IS Business Systems Analyst - Planisware

Join our team at AMGEN Capability Center Portugal, number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a growing team of 400 talented people and more than 38 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. Based in Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

Specialist IS Business Systems Analyst - Planisware

LIVE

WHAT YOU WILL DO

Let’s do this. Let’s change the world! In this vital role supporting Amgen Technology, you will focus on providing business analysis and solution development support for our Product and Portfolio Management (PPM) business partners to drive Amgen’s innovation, product strategies, and portfolio analysis in drug discovery. You will support Amgen’s business critical, multi-functional processes through creative technology solutions to accelerate and grow Amgen’s pipeline of biopharmaceuticals. Our success at Amgen is inspired by our dedication to our patients, to our business clients, and to using technologies that deliver critical business value.

Amgen Technology is a distributed team of system and domain experts. You will be an active participant in all aspects of supporting the Amgen business functions. The role requires aptitude to learn a complex business domain quickly and the agility to respond to rapidly evolving internal and external requirements.

Responsibilities:

• Configure and administer Planisware system for portfolio, project, and resource management

• Configure and administer resource forecasting algorithms

• Configure and administer scenario models

• Configure and administer Planisware Explorer (PEX) reporting

• Create and handle knowledge for the Planisware platform

• Partner with vendor resources for issues, enhancements, and release process

• Evaluate, analyze, and advise business processes supporting PPM and recommend solutions

• Help shape the technology portfolio through analysis contributions and the implementation of Technology/process solutions for PPM

• Review functional and technical requirements to identify areas of risk and/or missing requirements

• Provide technical write-ups and drawings to promote the proposed solutions

• Collaborate with other high performing engineering team members to ensure all services are reliable, maintainable, and well-integrated into existing platforms

• Ensure effective communication between business area management, technical staff and vendors to analyze scientific needs and implement PPM solutions in data acquisition, integration and analysis

• Conduct analysis and provide inputs for business case development

• Provide data analysis and solution architecting for our PPM ecosystem

• Communicates and collaborates cross-functionally across different IS and business teams to analyze and understand business needs and develop innovative solutions

• Supports overall operations, development and maintenance of specific services within the global IS team and develops expert domain knowledge in their assigned area.

• Partners with business and technology teams to elicit, analyze, translate, and document business requirements into functional and non-functional requirements.

• Support processes for custom development/ system enhancements, configuration maintenance, documentation, release management and support activities

• Analyzes, documents and tests program development, logic, process flows and specifications.

• Partners with business teams to conduct and/or support user acceptance testing.

• Supports global, regional and local PPM projects, liaising with colleagues locally and globally

• Identifies and assess risks and dependencies for custom developments and other system changes

WIN

WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an experienced Analyst with these qualifications.

Basic Qualifications:

• Doctorate degree OR

• Master’s degree & 2 years of Information Systems experience OR

• Bachelor’s degree & 4 years of Information Systems experience OR

• Associate’s degree & 10 years of Information Systems experience OR

• High school diploma/GED & 12 years of Information Systems experience

Preferred Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Business, Engineering or Life Sciences

• Excellent organizational skills with critical eye for detail

• Excellent written and verbal communication skills

• Knowledge of, and experience with, implementing and supporting COTS (configurable off the shelf) applications in the life sciences industry

• Experience with working in the biotech/pharmaceutical industry and current approaches to product development

• Passionate about delivering innovative solutions for the business clients

• Ability to take ownership and/or responsibilities for tasks, issues, risks and drive them to resolution

• Ability to gain deep understanding of business domains

• Intellectual curiosity and the ability to question thought partners across functional areas

• Ability to quickly troubleshoot problems that may arise in work products

• Ability to partner with software engineers and quality analysts to identify course of resolutions

• Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards

• In depth understanding of the various software development lifecycles

• Knowledge of or experience in Life, Physical or Computational Sciences

• Knowledge of or experience in portfolio, timeline, resource, and financial management

• Experience in Software Engineering and Development

• Strong learning agility, ability to pick up new technologies used to support business needs

• Strong written and oral communication skills and technical expertise to be able to communicate effectively with business and technology partners

• Translating business requirements to technical requirements and recommend solutions

• Experience in SDLC and software quality methodology

• Understanding of agile methodology & DevOps frameworks with ability to work in a collaborative team environment

• Strong familiarity with Scrum (Agile) methodology

• Strong familiarity with data engineering concepts

• Strong familiarity with formula syntax (Excel, PowerQuery, Tableau, etc)

• Familiarity with Drug Product Development and Clinical Development process and lifecycle

• Familiarity with Planisware Enterprise

• Familiar with data analysis and reporting experience by using analytics, visualization and database technologies

• SQL practical knowledge and experience with data profiling and analysis

• Project management and/or Business Analysis in support of diverse IS projects

• Work in global environment, able to impact and influence people, processes and projects

• Working knowledge of Agile and practical work experience delivering projects using Agile SCRUM methodology. Knowledge of software development methodologies (Agile, SCRUM, Waterfall, etc.).

• Excellent communication, presentation and conflict resolution skills and ability to identify, assess and resolve business problems/issue/risks and facilitate issue resolution and risk mitigation.

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization. 

• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. 

• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. 

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.  

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT  

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.  

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.