Scrum Master

LIVE

WHAT YOU WILL DO

SCRUM MASTER

At Amgen, our mission is to serve patients, and digital platforms like Salesforce play a critical role in enabling our commercial, medical, and patient support capabilities. We are looking for an experienced Scrum Master to support our Salesforce Platform Team at Amgen, helping teams deliver high-quality solutions through strong Agile practices, collaboration, and continuous improvement. At this level, the Scrum Master is expected to work independently, apply deep Agile expertise, and influence delivery outcomes across teams while operating effectively within a global, matrixed environment.

This role will partner closely with Product Owners, Salesforce architects, developers, and business stakeholders to ensure effective delivery of Salesforce capabilities in a fast-paced, global environment.

Key Responsibilities:

• Act as Scrum Master for one or more Salesforce Agile teams, ensuring consistent application of Scrum and Agile best practices

• Facilitate all Agile ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives

• Coach teams, Product Owners, and stakeholders on Agile principles, delivery discipline, and continuous improvement

• Proactively identify, remove, and escalate impediments, risks, and dependencies impacting team delivery

• Partner closely with Product Owners to ensure backlog readiness, clarity, prioritization, and alignment to business outcomes

• Drive transparency through delivery metrics (e.g., velocity, predictability, burn-downs) and use insights to improve team performance

• Support coordination across multiple teams and platforms, including participation in Scrum of Scrums or scaled Agile forums

• Contribute to the evolution of Agile practices within the Salesforce platform and broader DTI organization

• Model Amgen values and foster a culture of accountability, collaboration, and continuous learning

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications:

• Master’s degree with 4 - 6 years of experience in Computer Science, Business, Engineering, IT or related field  OR

• Bachelor’s degree with 6 - 8 years of experience in Computer Science, Business, Engineering, IT or related field  OR

• Diploma with 10 - 12 years of experience in Computer Science, Business, Engineering, IT or related field

Must-Have Skills:

• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)

• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align

• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors

• Excellent problem-solving skills and a passion for tackling complex challenges with data

• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Good-to-Have Skills:

• Deep understanding of DevOps and Test Automation Processes in software delivery

• Workshop facilitation and training experience

• Experience working with Salesforce development lifecycles, releases, and platform constraints

• Ability to coach and influence teams without authority in a matrixed, global organization

Professional Certifications

• Certified SAFe Scrum Master or similar (preferred)

• Certified SAFe RTE or similar (preferred)

• Certified SAFe STE or similar (preferred)

Soft Skills:

• Excellent people and project management skills

• Ability to work collaboratively with cross-functional teams

• Ability to manage multiple priorities successfully

• Team oriented with a focus on achieving team goals

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization.

• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.