Scrum Master, Commercial Data & Analytics

Join our team at Amgen Capability Center Portugal, the #1 company in Best Workplaces™ (201–500 employees category) by the Great Place to Work Institute. With over 400 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.

Scrum Master, Commercial Data & Analytics

At Amgen, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?

LIVE

WHAT YOU WILL DO

The Scrum Master is a leader and coach who plays the scrum master role by facilitatingteam events, processes, and supporting teams in delivering value. The role involves facilitating communication and collaboration among teams that are geographically distributed, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement.

Roles & Responsibilities:

• Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools. 

• Lead and facilitate agile events including stand-ups, sprint & PI planning, reviews, retrospectives, demosand backlog refinement meetings to promote team collaboration.

• AdviseSAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.

• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.

• Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment

• Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity

• Identify, escalate, and manage risks and dependencies across Teams / ART to ensurethat they are addressed in a timely manner

• Coordinate with Services and support to schedule resolution of issues with released products 

• Foster a culture of continuous improvement within the Teams / ART by leading retrospectives and encouraging innovation

• Monitor and report on the progress of the Team / ART, ensuring transparency and alignment with solution objectives

• Provide guidance and support to RTEs, Scrum Masters, and Product Management teams to help them deliver valueeffectively and adhere to Agile best practices

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience: 

• Doctorate Degree OR

• Master’s degree with 4 - 6 years of experience in Computer Science, Business, Engineering, IT or related field  OR

• Bachelor’s degree with 6 - 8 years of experience in Computer Science, Business, Engineering, IT or related field  OR

• Diploma with 10 - 12 years of experience in Computer Science, Business, Engineering, IT or related field 

Must-Have Skills:

• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)

• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align

• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors

• Excellent problem-solving skills and a passion for tackling complex challenges with data

• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Good-to-Have Skills:

• Deep understanding of DevOps and Test Automation Processes in software delivery 

• Workshop facilitation and training experience

• Strong learning agility; ability to understand data and analytics processes that this role will play a leadership role on

Professional Certifications:

• Certified SAFe Scrum Master or similar (preferred)

• CertifiedSAFe RTE or similar (preferred)

Soft Skills: 

• Excellent people and project management skills

• Ability to work collaboratively with cross-functional teams

• Ability to manage multiple priorities successfully

• Team oriented with a focus on achieving team goals

THRIVE

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.

• Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide.

• Modern Tech Stack – Cloud-first, automation-focused, AI-powered.

• Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams.

• Continuous Learning – Access to certifications, trainings, mentorship, and career mobility.

• Amgen Total Rewards Plan – Comprehensive benefits in healthcare, finance, and well-being.

• Flexibility – Hybrid work model with time split between our Lisbon office and remote work.