R&D Supplier Quality Sr Manager

Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM https://www.greatplacetowork.pt/ ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives. 
R&D Supplier Quality Senior Manager (x2)

LIVE
What you will do
Let’s do this. Let’s change the world. R&D Quality is developing a Supplier Quality Oversight capability with the primary objective of delivering a robust, risk-based supplier quality program capable of identifying key leading indicators which will predict and prevent critical quality issues.

The R&D Supplier Quality Senior Manager will report to the Director, R&D Supplier Quality Management in Precision Medicine, Diagnostics and Supplier Quality (PMDSQ), overseeing Quality for GCP, GLP, and GPvP-regulated suppliers and service providers within the R&D organization.

This position calls for a dedicated professional with a strong passion for quality management, a keen eye for process improvements, and a commitment to maintaining the highest operational standards.
Key responsibilities include building and maintaining strong, quality-driven relationships with Amgen suppliers, applying risk-based oversight during supplier evaluation and selection, and ensuring efficient and compliant management of supplier-related quality records. Proactive escalation of high-risk issues to leadership is essential. Additionally, expertise in utilizing or implementing tools to support supplier quality processes is highly valued.

Responsibilities:

• Quality-oversee supplier management, ensuring compliance with industry standards and best practices

• Participate in negotiations of contractual agreements with suppliers and build strong long-term relationship with their quality organizations

• Operate efficiently within a global, matrixed organization, coordinating effectively across multiple time zones

• Collaborate with research and other functions to drive the implementation of continuous improvement initiatives.

• Function as the quality lead for the execution of quality records related to R&D Supplier management activities

• Define and maintain R&D Supplier Quality KPI/Metrics to ensure timely and appropriate response to key quality signals

WIN
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an individual with these qualifications:

• University Degree

• Experience in supplier quality management or oversight

• Working knowledge of GCP, GLP and GPvP regulations, practices, and trends

• Excellent project management abilities

• Experience working in a global, matrix organization across multiple time zones

• Experience in contract negotiations and relationship building with suppliers

• Experience in transactional lean, value stream mapping, and identifying areas of process design and improvement

• Ability to adapt to changing business needs

• Effective and timely decision making and influencing skills executed in a timely manner

• Strong leadership, negotiation, critical thinking and analytical skills

• English proficiency and skilled in both written and verbal communication for engaging with individuals at all levels within the organization.

• Capability to employ or implement various tools in support of the supplier quality processes.

• Willingness and capability to travel up to 15%

THRIVE
What you can expect of us 
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn, develop, and move up and across our global organization.

• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, try new things, and act.

• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.

• Flexible work arrangements.

Equal opportunity statement
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.