Global Meetings & Events Manager

Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM https://www.greatplacetowork.pt/ ranking in Portugal in 2024 (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 500 talented people and more than 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

GLOBAL MEETINGS & EVENTS MANAGER

LIVE

WHAT YOU WILL DO

The Meetings & Events Manager, Product Meetings, based in Lisbon/Portugal, supports the Product Meetings Lead within Global Meetings Management (GMM). This role plays a critical part in the execution and delivery of global meetings and events outside of the U.S. across the product lifecycle from clinical to commercial phases.

You will focus on operational excellence, compliance, and supplier partnership, ensuring that Amgen’s meetings outside the U.S. are executed to the highest standards of quality, compliance, and innovation. Working closely with the Senior Manager, internal business partners, and external agencies, you’ll help deliver exceptional, compliant, and globally consistent meeting experiences that align with Amgen’s mission and brand values.

The responsibilities of the role will include:

• Program and Meeting Management:
  • Support the end-to-end planning and execution of in-person, virtual, and hybrid meetings outside of the U.S., including investigator meetings, advisory boards, launch meetings, and internal events.
  • Ensure all meetings outside the U.S. comply with Amgen’s Global Meetings Policy, HCC standards, and local regulations.
  • Coordinate logistics, meeting materials, registration, data management, reporting, and post-event reconciliation with suppliers and internal stakeholders.
  • Partner with cross-functional teams (Medical, Corporate Affairs, Compliance, Legal, Finance, and Procurement) to ensure alignment of meeting objectives and outcomes.
  • Ensure operational consistency, standardization, and adherence to global best practices.

• Supplier and Vendor Management:
  • Partner with approved suppliers and meeting agencies to deliver high-quality, compliant meeting solutions.
  • Support supplier performance management through service level monitoring, KPI tracking, and business reviews.
  • Escalate and resolve supplier issues in partnership with the Senior Manager.

• Compliance and Risk Management:
  • Serve as the SME for HCP hospitality and meeting compliance guidelines.
  • Demonstrate strong understanding of related business processes and rules governing HCP interactions.
  • Proactively identify and mitigate risk in all meeting activities, ensuring adherence to global and regional regulations.
  • Collaborate with Compliance, Audit, and GMM partners to uphold operational integrity and consistent application of standards.

• Technology and Data Management:
  • Manage meeting-related data within Cvent and related systems to ensure accuracy, transparency, and performance reporting.
  • Identify and apply process efficiencies, automation, and technology enhancements to optimize meeting management outside the U.S.
  • Contribute to the development and maintenance of meeting metrics, dashboards, and reports for leadership visibility.

• Stakeholder Partnership and Communication:
  • Serve as a key partner for the Senior Manager and team to ensure clear communication, coordination, and execution excellence.
  • Support proactive communication with stakeholders to manage expectations and share updates.
  • Represent GMM standards and promote process adoption across the meeting portfolio globally.

• Training and Continuous Improvement:
  • Participate in training sessions and share learnings to strengthen GMM operational knowledge across teams and suppliers.
  • Support the refinement of standard operating procedures (SOPs) and best practice documentation.
  • Contribute ideas for innovation and continuous improvement to enhance efficiency and attendee experience.

WIN

WHAT WE EXPECT OF YOU

Our ideal candidate is a great teammate with a customer focus and a problem-solving and result-oriented attitude. You are able to handle multiple tasks, prioritizing them in a logical manner.

Preferred requirements

• Bachelor’s degree and 5+ years of project, travel, or meeting management experience, preferably within the life sciences or healthcare industry.
• Proven experience managing international HCP and internal meeting logistics in a global or regional environment.
• Strong understanding of compliance standards and HCP regulations in global meetings management.
• Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced setting.
• High digital proficiency with Cvent, Microsoft Office Suite, Tableau, and Smartsheet.
• Excellent communication and stakeholder management skills, with a proactive and collaborative approach.
• Strong organizational skills and attention to detail.
• Fluent in English (required); proficiency in additional European language(s) is a plus.

THRIVE

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.

• Vast opportunities to learn, develop, and move up and across our global organization.
• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.

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EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.