Sr Associate IS Business Analyst

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. 

ABOUT THE ROLE

Role Description:

This role involves requirements gathering and analysis focused on realizing Amgen’s Manufacturing and Engineering vision of a future where Digital Twins are ubiquitously deployed across the product and process lifecycle to drive precision, agility, and innovation. These aspirations are anchored in a multi-year strategy that integrates in modeling, AI agents, and digital threads to transform how  designs, develops, and transfers technologies.

In addition to requirements analysis, this role emphasizes understanding how businesses create, consume, and make decisions using data in the context of their processes. The analyst analyzes how and where data is created, managed, and moved through business processes, software systems, and technologies. With strong SQL skills, they extract, manipulate, and analyze data from source systems and databases, ensuring clean, organized, and usable information for decision-making. They also bring a solid understanding of CDL and semantic layers, enabling efficient data organization and accessibility. Acting as a liaison, the analyst provides insights to stakeholders, optimizes processes, ensures consistent practices across teams, and contributes to regulatory compliance and reporting. With a proactive approach to problem-solving and collaboration, this role drives continuous improvement and ensures the success of program objectives.

Roles & Responsibilities:

• Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals
• Capture the voice of the customer to define business processes and product needs
• Work with Product Managers and customers to define scope and value for new developments
• Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog
• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
• Ensure Acceptance Criteria and Definition of Done are well-defined
• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
• Develop and execute effective product demonstrations for internal and external stakeholders
• Maintain accurate documentation of configurations, processes, and changes

Basic Qualifications and Experience:

• Anydegree and 5 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Functional Skills:

Must-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology
• Experience with SAFe Framework and Agile software development methodologies (Scrum)
• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
• Experience in writing requirements for development of modern web application
• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA

Good-to-Have Skills:

• Demonstrated expertise in a scientific domain area and related technology needs
• Understanding of scientific software systems strategy, governance, and infrastructure
• Experience in managing product features for PI planning and developing product roadmaps and user journeys
• Familiarity with low-code, no-code test automation software
• Technical thought leadership
• Able to communicate technical or complex subject matters in business terms
• Jira Align experience
• Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls)
• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology

Professional Certifications

• SAFe for Teams certification (preferred)