Sr Associate IS Analyst

Role Description:

The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. 

This role involves working closely with business stakeholders, Data engineers,AI/ML engineers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Owner and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team. 

Roles & Responsibilities:

• Collaborate with System Architects and Product owners to manage business analysis activities, ensuring alignment with engineering and product goals.

• Capture the voice of the customer to define business processes and product needs.

• Work with Product Owners and customers to define scope and value for new developments.

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators.

• Design, implement, and maintain automated CI/CD pipelines for seamless software integration and deployment.

• Deploy, manage, and scale containerized applications using Docker and Kubernetes.

• Implement monitoring, logging, and security best practices using tools like Prometheus, Grafana, ELK, or Splunk to ensure system reliability and performance

• Collaborate with developers to enhance application reliability and scalability. 

• Implement security best practices, including IAM policies, network security, and vulnerability management. 

• Troubleshoot deployment and infrastructure issues, ensuring high availability.

• Collaborate with Engineering, testing teams as well as Product Management to prioritize release scopes and groom the Product backlog.

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.

• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.

• Maintain and ensure the quality of documented user stories/requirements in tools like Jira.

Basic Qualifications and Experience:

• Master’s degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience  OR

• Bachelor’s degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR

• Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Functional Skills:

Must-Have Skills:

• Experience with Agile software development methodologies (Scrum)

• Proficiency in CI/CD tools (Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps).

• Experience with containerization and orchestration (Docker, Kubernetes, Helm). 

• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and their core services.

Good-to-Have Skills:

• Familiarity with GxP, CFR 21 Part 11 and systems validation

• Familiarity with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation.

• Understanding of networking, security best practices, and system administration.

• Scripting skills in Python, Bash, or PowerShell for automation.

Soft Skills:

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

Shift Information:

• This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours.