Specialist IS Business Systems Analyst

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialist IS Business Systems Analyst

What you will do

Let’s do this. Let’s change the world. In this vital role you will be part of the Chromatography Data Systems (CDS) Product Team and will be responsible for driving Life Cycle Management of Empower, Chromeleon, Unicorn and other CDS applications, including GxP validation, testing, and compliance activities, remediation of software vulnerabilities, and managing backup and disaster recovery plans for CDS applications. You will work closely with Lab Scientists, Benchtop Technicians, Product owners, and Business analysts following SAFe® Agile methodologies to drive Platform and Product Innovation beyond the KTLO activities to help accelerate Operational Business Goals and advance Amgen’s mission of serving every patient every time

Roles & Responsibilities:

• Oversee the software, hardware, and firmware development lifecycle for CDS application, ensuring standard methodologies in development, testing, and deployment across the Global Process Development Organization
• Work within the framework of SAFe® product team, participating in requirements gathering, design discussions, development, implementation, testing, and software validation.
• Ensure the quality, reliability, and scalability of the CDS applications, following the standard methodologies of software engineering, testing, and documentation.
• Research and evaluate new technologies and frameworks that can enhance the capabilities and performance of the software solutions.
• Remain accountable for ensuring overall organizational compliance with quality and GxP in technology services
• Monitor emerging technologies and trends to find opportunities for platform growth and expansion
• Apply machine learning and Gen AI techniques to accelerate operational business process flows associated with CDS applications and leverage CDS data to generate insights and provide recommendations for process improvement.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

• Doctorate degree OR
• Master’s degree and 4 to 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
• Bachelor’s degree and 6 to 8 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
• Diploma and 10 to 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Preferred Qualifications:

Functional Skills:

Must-Have Skills:

• Demonstrated experience of owning business applications in a Life Sciences, Pharmaceutical, Biotech company or equivalent industry or knowledge of the pharmaceutical industry GxP system qualification and validation processes for computer related systems
• Strong knowledge of COTS (Commercial-off-the-shelf) Validations on HPLCs, UPLCs, CEs, GCs, and other standalone systems
• Proven leadership skills with the ability to lead projects and work closely with a team of hard-working technology professionals
• Build a culture of innovation and continuous improvement within the team to deliver powerful solutions and platform improvements
• Solid skills in collaborating and communicating with multi-functional teams, business collaborators, and executives to ensure alignment of platform initiatives with business outcomes, handling expectations, and ensuring successful delivery of projects.
• Experience with Advancing Capabilities and Delivering Innovative Technology Solutions in a Pharma/Biotech environment
• Degree in Computer Science, Information Systems, Engineering, or Life Sciences

Good-to-Have Skills:

• At least 5 – 8 years of domain knowledge in health and/or life sciences combined with Information Technology
• Extensive experience in software development lifecycles
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Understanding of ITIL processes and implementation
• Experience handling vendor relationships and working with external partners or consultants to ensure optimal performance, support, and development of digital products

Soft Skills:

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Ability to work effectively with global, virtual teams.
• Excellent analytical and troubleshooting skills.
• Ability to manage multiple priorities successfully.
• Strong presentation and public speaking skills.
• Strong verbal and written communication skills.
• High degree of initiative and self-motivation.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.