Specialist IS Analyst 

Join Amgen’s Mission of Serving Patients 

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. 

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. 

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. 

Specialist IS Analyst

What you will do

Let’s do this. Let’s change the world. In this vital role you will be part of Enterprise Data Fabric (EDF) Platform team. In this role you will be leveragingAI and other automation tools to innovate and provide solutions for business.

The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for Enterprise Data Fabric (EDF) Platform team. This role involves working closely with varied business stakeholders - business users, data engineers, data analysts, and testers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems.  

In this roleyou will analyze business requirements and help design solutions for the EDF platform. You will collaborate with multi-functional teams to understand business needs, identify system enhancements, and drive system implementation projects. Experience in business analysis, system design, and project management will enable this role to deliver innovative and effective technology products. 

What we expect of you

Roles & Responsibilities

• Collaborate with System Architects and Product Owners to manage business analysis activities for systems, ensuring alignment with engineering and product goals  

• Capture the voice of the customer to define business processes and product needs  

• Collaborate with business stakeholders, Architects and Engineering teams to prioritize release scopes and refine the Product backlog  

• Facilitate the breakdown of Epics into Features and Sprint-sized User Stories and participate in backlog reviews with the development team  

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog  

• Ensure Acceptance Criteria and Definition of Done are well-defined  

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders  

• Develop and execute effective product demonstrations for internal and external stakeholders  

• Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements

• Identify and manage risks associated with the systems, requirement validation, and user acceptance

• Develop & maintaindocumentation of configurations, processes, changes, communication plans and training plans for end users  

• Ensure operational excellence, cybersecurity, and compliance.  

• Collaborate with geographically dispersed teams, including those in the US and other international locations.  

• Foster a culture of collaboration, innovation, and continuous improvement

• Ability to work flexible hours that align with US time zones

Basic Qualifications:

• Master’s degree with9 - 14 years of experience in Computer Science, Business, Engineering, IT or related field OR

• Bachelor’s degree with 10 - 14 years of experience in Computer Science, Business, Engineering, IT or related field OR

• Diploma with 10 - 14 years of experience in Computer Science, Business, Engineering, IT or related field.

Must-have Skills:

• Proven ability in translating business requirements into technical specifications and writing user requirement documents.

• Able to communicate technical or complex subject matters in business terms

• Experience with Agile software development methodologies (Scrum)  

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity  

• Strong knowledge of data engineering processes

• Experience in managing product features for PI planning and developing product roadmaps and user journeys  

• Technical thought leadership

Good-to-haveSkills:

• Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions  

• Experience with AWS Services (like EC2, S3), Salesforce, Jira, and API gateway, etc.  

• Hands on experience writing SQL using any RDBMS (Redshift, Postgres, MySQL, Teradata, Oracle, etc.)  

• Experience in understanding micro services architecture and API development

• Experience with data analysis, data modeling, and data visualization solutions such as Tableau and Spotfire  

Professional Certifications:

• SAFe for Teams certification (preferred)  

• Certified Business Analysis Professional (Preferred)  

Soft Skills: 

• Excellent critical-thinking, analytical and problem-solving skills

• Strong verbal & written communication and collaboration skills

• Demonstrated awareness of how to function in a team setting

• Strong presentation and public speaking skills

• Ability to work effectively with global, virtual teams

• Ability to manage multiple priorities successfully

• High degree of initiative and self-motivation

• Ability to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Team-oriented, with a focus on achieving team goals