Senior Manager Technology – US Commercial Data & Analytics

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager Technology – US Commercial Data & Analytics

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead the engagement model between Amgen's Technology organization and our global business partners in Commercial Data & Analytics. We seek a technology leader with a passion for innovation and a collaborative working style that partners effectively with business and technology leaders. Are you interested in building a team that consistently delivers business value in an agile model using technologies such as AWS, Databricks, Airflow, and Tableau? Come join our team!

Roles & Responsibilities:

• Establish an effective engagement model to collaborate with senior leaders on the Sales Insights product team within the Commercial Data & Analytics organization, focused on operations within the United States
• Serve as the technology product owner for an agile product team committed to delivering business value to Commercial stakeholders via data pipeline buildout for sales data
• Lead and mentor junior team members to deliver on the needs of the business
• Interact with business clients and technology management to create technology roadmaps, build cases, and drive DevOps to achieve the roadmaps
• Help to mature Agile operating principles through deployment of creative and consistent practices for user story development, robust testing and quality oversight, and focus on user experience
• Ability to connect and understand our vast array Commercial and other functional data sources including Sales, Activity, and Digital data, etc. into consumable and user-friendly modes (e.g., dashboards, reports, mobile, etc.) for key decision makers such as executives, brand leads, account managers, and field representatives.
• Become the lead subject matter expert in reporting technology capabilities by researching and implementing new tools and features, internal and external methodologies

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree with 8 - 10 years of experience in Information Systems experience OR
• Bachelor’s degree with 10 - 14 years of experience in Information Systems experience OR
• Diploma with 14 - 18 years of experience in Information Systems experience

Must-Have Skills

• Excellent problem-solving skills and a passion for tackling complex challenges in data and analytics with technology
• Experience leading data and analytics teams in a Scaled Agile Framework (SAFe)
• Excellent interpersonal skills, strong attention to detail, and ability to influence based on data and business value
• Ability to build compelling business cases with accurate cost and effort estimations
• Has experience with writing user requirements and acceptance criteria in agile project management systems such as Jira
• Ability to explain sophisticated technical concepts to non-technical clients
• Strong understanding of sales and incentive compensation value streams

Preferred Qualifications:

• Jira Align & Confluence experience
• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology
• Understanding of software systems strategy, governance, and infrastructure
• Experience in managing product features for PI planning and developing product roadmaps and user journeys
• Familiarity with low-code, no-code test automation software
• Technical thought leadership

Soft Skills:

• Able to work effectively across multiple geographies (primarily India, Portugal, and the United States) under minimal supervision
• Demonstrated proficiency in written and verbal communication in English language
• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
• Intellectual curiosity and the ability to question partners across functions
• Ability to prioritize successfully based on business value
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully across virtual teams
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills

Technical Skills:

• ETL tools: Experience in ETL tools such as Databricks
• Redshift or equivalent cloud-based dB
• Big Data, Analytics, Reporting, Data Lake, and Data Integration technologies
• S3 or equivalent storage system
• AWS (similar cloud-based platforms)
• BI Tools (Tableau and Power BI preferred)

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.