Senior Manager, Software Engineering

The role is responsible for leading and charting the course for the Research & Development (R&D) Informatics engineering teams that build, maintain, and integrate R&D technology capabilities for Biological Studies, Omics, Small Molecule Discovery, and Large Molecule Discovery. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies. 

The ideal candidate will have a proven track record of leadership in technology-driven environments that collect data and facilitate R&D activities, and has a passion for fostering innovation and excellence in the biotechnology industry.  Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle, evaluation and coaching of software/data/systems engineers and engineering managers, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.

Roles & Responsibilities:

• Lead and manage diverse teams within a matrixed organization. 
• Collaborate with geographically dispersed teams, including those in the US and other international locations. 
• Oversee the software development lifecycle
• Follow global standards and practices. 
• Foster a culture of collaboration, innovation, and continuous improvement. 
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. 
• Managing, grow, and develop the Amgen Technology team in India, ensuring global ways of working are embedded in the local organization.
• Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met
• Ensure communication of key performance metrics and analysis of unmet needs
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
• Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy
• Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
• Ensure alignment of Technology service plans across organization
• Provide education to new partners with regards to IT service offerings
• Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy

Basic Qualifications:

• 12 - 17 years of experience in Business, Engineering, IT or related field 

Functional Skills:

Must-Have Skills:

• Prior hands-on experience leading full stack development using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc.)
• Demonstrated experience building strong teams with consistent practices in a matrix organization
• In-depth knowledge of Agile processes and principles for coordinated solutions and teams via SAFe
• Define success metrics for developer productivity; on a monthly/quarterly basis analyze how the product team is performing against established KPI’s

Good-to-Have Skills:

• Experience in a leadership role within a pharmaceutical or technology organization
• Thorough understanding of modern application development, Gen AI application development, microservices, application integration patterns, and enterprise data frameworks for ELT pipelines
• Experience developing solutions on cloud platforms, preferably AWS such as Lambda, ECS, EKS, S3, DataBricks, Athena, Redshift and others
• Experience leading DevSecOps practices and implementing metrics for security, performance, cost, and usage
• Strong analytic/critical-thinking and decision-making abilities
• Ability to work effectively in a fast-paced, dynamic environment
• Established business partnerships and IS governance practices involving senior business stakeholders
• Broad working knowledge of key IS domains and layers

Professional Certifications:

• Scaled Agile Scrum Master, Certified Scrum Master (CSM) or Professional Scrum Master (PSM) (preferred)
• AWS Certified Solutions Architect (preferred)
• Certified DevOps Engineer (preferred)
• SAFe Agilist, Certified Agile Leader or similar (preferred)

Soft Skills:

• Excellent leadership and team management skills. 
• Strong transformation and change management experience. 
• Exceptional collaboration and communication skills. 
• High degree of initiative and self-motivation. 
• Ability to manage multiple priorities successfully. 
• Team-oriented with a focus on achieving team goals. 
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams