Senior Manager Information Systems

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier,fullerand longer. We discover, develop,manufactureand deliver innovative medicines to help millions of patients. Amgen helpedestablishthe biotechnology industry more than 40 years ago andremainson thecutting-edgeof innovation, using technology and human genetic data to push beyondwhat’sknown today.

ABOUT THE ROLE

Role Description:

Theroleis responsible forleadingandmentoringteam members withintheClinical Design and Analysistechnology servicesgroupthat build and transformtechnologycapabilitiesthatpositivelyimpactbusiness outcomes.This individualwillbe responsible fordeveloping and leadinga highly talentedteam that is built for delivering high-end and innovative technologiesin support of biostatisticalstudy design and analysis.

The ideal candidate will have a proventrack recordof leadership in technology-driven environments forclinical design and analysisand a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teamsis required toensure seamless integration and operational excellence. The ideal candidate will have a strong background inend-to-end softwaredevelopment lifecycle in aScaled Agile Frameworkcoupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. 

Roles & Responsibilities:

• Lead and manage large, diverse teams within a matrixed organization. 

• Foster a culture of collaboration, innovation, and continuous improvement. 

• Attract and recruit top talent as part of an extensive Technology organization to behired within India. 

• Develop talent, motivate the team, delegate effectively, champion diversity within theteamand act as a role model of servant leadership. 

• Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization

• Collaborate with geographically dispersed teams, including those in the US and other international locations. 

• Understand the decision-making process, workflows,and business and information needs of businesspartners and stakeholders

• Develop and implement strategic plans forworkforceand technology. 

• Contributeanddefine businessoutcomes +requirements, technologysolutions,andservices

• Oversee thesoftware development lifecycle 

• Improve activities being measured by crafting, monitoring,andoptimizingrelevant feedback loopsthrough'test & learn' activities

• Ensure communication of key performance metrics andanalysis ofunmet needs

• Work withProduct Owners,ServiceOwnersand/ordelivery teams to ensurethatdeliverymatchescommitments, acting as an escalation point andfacilitatingcommunication when service commitments are not met

• Participate instakeholderandotherleadershipmeetings, working with other parts of the organization, and functional groups to ensure successful delivery

• Maintainstrategic relationshipsandstrong communicationwith the leadership team about IS services and service roadmapsto ensurethat all the stakeholders feel informed and engaged

• Follow global standards and practices. 

• Ensure ongoing alignment with strategy, compliance,and regulatory requirements fortechnologyinvestments and services

• Facilitate best practice sharing, ensuring ongoing alignment withthe Technology & Digitalstrategy

• Oversee operating budgets andproduct teambudgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance

• Ensure alignment ofTechnologyservice plans acrossorganization

• Provide education to new partners with regards to IT service offerings

• Remain accountable for ensuringoverall organizational compliance to quality/compliance requirements such as GXP and Privacy

Basic Qualifications and Experience:

• Master’s / Bachelor’s degree with 13-17 years of experiencein Life Sciences Information Technology Management or related field

Functional Skills:

Must-Have Skills

• Experience leading and managing software engineering teams in a matrix organization.

• Strong people management, mentoring, and team-building skills.

• Hands-on experience in Full Stack Development using AWS and cloud-native technologies such as Containers, Docker, Serverless, and Microservices.

• Strong programming skills in Python or Java, along with React.

• Good knowledge of SQL and relational databases.

• Experience with DevOps, CI/CD, and modern software development best practices.

• Strong understanding of Agile and SAFe methodologies.

• Experience using Jira Align for Agile planning and portfolio management.

• Ability to define and monitor engineering KPIs to improve team productivity.

• Excellent communication, stakeholder management, and collaboration skills.

• Ability to manage multiple priorities and deliver results in a fast-paced environment.

• Good understanding of enterprise IT architecture and cloud technologies.

Good-to-Have Skills

• Experience in the pharmaceutical or life sciences industry.

• Good knowledge of Databricks and modern data engineering platforms.

• Good knowledge of, or experience with, R programming.

• Knowledge of clinical pharmacology, pharmacokinetics, or biostatistics.

• Experience establishing business partnerships and IT governance practices.

• SAFe certification or other Agile certifications are preferred.

Professional Certifications:

• Scaled Agile Framework (SAFe) for Teams(preferred)

Soft Skills:

• Strong verbal and written communication skills

• Team-oriented with a focus on achieving team goals. 

• Excellent leadership and team management skills. 

• Strong transformation and change management experience. 

• Exceptional collaboration and communication skills. 

• High degree of initiative and self-motivation. 

• Ability to manage multiple priorities successfully. 

• Excellent analytical and troubleshooting skills

• Ability to work effectively with global, virtual teams

Shift Information:

This position requires you to work a later shift and may beassigneda second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, asrequiredbased on business requirements.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to requestan accommodation.