Senior Manager Information Systems – Veeva Vault Release

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager Information Systems – Veeva Vault Release

What you will do

Let’s do this. Let’s change the world. The Veeva Vault Release Manager will spearhead Veeva change and release management initiatives within Amgen’s Veeva Vault ecosystem. This role focuses primarily on change and release management, encompassing the planning, scheduling, and deployment of changes and releases across various Veeva Vault in Amgen. As the key point of contact, you will provide essential support and expertise to business key users.

Roles & Responsibilities:

• Develop and implement the release management process for Amgen Veeva Vault paltform.

• Publish integrated release calendar; manage cut-over and rollback.

• Manage release plans, including timelines, resources, and risk assessments.

• Collaborate with IT and business teams to facilitate smooth and efficient Veeva releases.

• Assess and plan for the impact of Veeva changes and releases on collaborators.

• Develop and manage communication plans to engage Veeva collaborators and provide clear messaging.

• Identify and involve key collaborators and leaders, facilitating workshops and training to support change.

• Design and deliver training programs, offering ongoing support and coaching.

• Evaluate the impact of changes, address risks and resistance, and track the effectiveness of change efforts.

• Maintain documentation, prepare reports for senior management, and implement the best practices.

• Oversee planning, scheduling, and coordination of Veeva releases, ensuring alignment with change management strategies.

• Lead talent engagement and team-building activities to foster a positive work environment.

• Organize and manage internal communications, including monthly newsletters, to keep the collaborator informed and engaged.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR

• Bachelor’s degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR

• Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field

• Strong understanding of Veeva’s Vault and its modules\applications.

• Proven ability to develop and implement change management strategies and communication plans.

• Strong experience in collaborator engagement, training, and change impact assessment.

• Experience in managing the release management lifecycle, including scheduling and coordination.

• 6-8 year Global Pharmaceutical experience.

• Team\People management experience.

• Experienced in GxP process.

• Experience working in agile methodology, including Product Teams and Product Development models.

• Proficiency in designing scalable, secure, and cost-effective solutions.

• Excellent written and verbal communication skills

Preferred Qualifications:

• Familiarity with Agile methodologies for change management.

• Experience with change management tools and software.

• Knowledge of industry-specific regulations and standard methodologies, particularly in Life Sciences or Pharmaceuticals.

• Strong solution design and problem-solving skills

• Strong understanding of technology, function, or platform

• Ability to analyze client requirements and translate them into solutions

• Knowledge of Platform and Data Governance

Professional Certifications

• Veeva Vault Platform Administrator (Mandatory)

• SAFe – DevOps Practitioner (Mandatory)

• SAFe for teams (Preferred)

Soft Skills:

• Should be able convert business requirements into technical requirements

• Excellent critical-thinking and problem-solving skills

• Strong communication and collaboration skills

• Demonstrated awareness of how to function in a team setting

• Demonstrated awareness of presentation skills

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.