Manager, Content Technology Data Analytics

Our Content Technology group sits at the intersection of innovation and efficiency, driving a seamless web experience for our users. We leverage cutting-edge tools and best practices to build a scalable, flexible, and performant web presence that aligns with our business goals. Join a passionate team of technologists and strategists who thrive on problem-solving, collaboration, and making a significant impact.

About the Role:

Join a dynamic team at the forefront of digital transformation in healthcare. The Manager of Content Data Analytics will lead a team focused on driving actionable insights and operational excellence from content-related data. This role will be central to the successful flow and usability of content tagging data across multiple systems. The ideal candidate is strategic, systems-oriented, and deeply collaborative, with a solid understanding of content operations, metadata, taxonomy, and analytics frameworks.

Key Responsibilities:

• Leadership & Strategy
  • Manage and mentor a content data analyst.
  • Develop the vision and roadmap for content data analytics aligned with Content Strategy and Innovation goals.
  • Partner across functions to ensure content data supports broader strategic initiatives.
• Data Integration & Flow
  • Ensure accurate and consistent data flow from content tagging systems across platforms and repositories.
  • Coordinate with IT and engineering teams to maintain pipelines and resolve data flow issues.
• Analytics & Reporting
  • Define, track, and evolve key content performance metrics in alignment with CDNA.
  • Develop and distribute recurring reports, dashboards, and executive readouts.
  • Identify trends, gaps, and opportunities based on content performance data.
• Governance & Quality
  • Maintain standards for data accuracy, consistency, and timeliness.
  • Partner with the Senior Manager of Content Management, Taxonomy and Tagging to ensure consistency in metric definitions, taxonomy, and metadata use across content systems.
  • Collaborate closely with metadata/taxonomy teams to ensure semantic alignment.
• Cross-Functional Collaboration
  • Work with content creators, strategists, technology, insights, and data teams to embed data-driven practices in content workflows.
  • Support audits and evaluations of tagging completeness, data quality, and content performance.

Qualifications:

• Bachelor’s or Master’s in Data Analytics, Information Systems, or a related field.
• 8+ years in data analytics, preferably with experience managing analytics for content operations.
• Proven leadership experience and strong stakeholder management skills.
• Familiarity with content management systems (CMS), digital asset management systems (DAM), metadata/taxonomy structures, and data visualization tools (e.g., Tableau, Power BI).
• Excellent communication and presentation skills.

Preferred Experience:

• Pharmaceutical or healthcare sector experience.
• Familiarity with Agile methodologies and sprint-based delivery.