IS Specialist – SQL Database

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

IS Specialist – SQL Database

What you will do

This is a technical role responsible for managing complex database environments including SQL and MySQL databases. The role includes planning, implementation, performance tuning, and maintenance of enterprise relational database platforms with a focus on reliability, security, and automation.

The ideal candidate will have a consistent track record in database infrastructure operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in database service delivery and operations, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.

• Database administration for all database lifecycle stages including installation, upgrade, optimization and decommission of SQL Server databases
• Administer security access controls, as needed recover databases during disaster recovery, develop and update documentation, automate routine operational work and implement process improvements
• Plan the implementation & configuration of Database software related services to support specific database business requirements (OLTP, decision support, standby DB, replication) while following database security requirements, reliability, and performance and standard processes
• Provide database administration support for development, test and production environments
• Investigate and resolve technical database issues.
• Participate in a 24x7 on-call support rotation and assist/lead root cause analysis reviews as needed
• Provide technical leadership for less experienced personnel, including training on installation and upgrades of RDBMS software, backup/recovery strategies and high availability configurations
• Develop and document standards, procedures, and work instructions that increase operational productivity
• Perform necessary security patch implementations to ensure ongoing database security
• Understanding of SAN storage and knowledge of supporting and provisioning databases in AWS and Azure public clouds.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree and 4 to 6 years of Information Systems and Database Administration experience OR
• Bachelor’s degree and 6 to 8 years of Information Systems and Database Administration experience OR
• Diploma with 10 to 12 years of Information Systems and Database Administration experience
• Experience administering and monitoring SQL Server Databases & systems
• Demonstrable experience automating database provisioning, patching and administration
• Demonstrable experience with MSSQL Always on Availability Groups (AAG)
• Experience with DB tools to review performance, monitor and solve issues
• Understanding of ITIL frameworks and standard processes
• Understanding of operating system tools for performance and solving issues
• Excellent data-driven problem solving and analytical skills
• Demonstrable experience as part of a high-performance team

Preferred Qualifications:

• Experience working on regulated systems (preferably in Pharmaceutical sector)
• Superb communication skills
• Organisational change expertise
• Skill in persuasion and negotiation
• Experience maximising Ansible for automation
• Experience supporting MySQL databases

Soft Skills:

• Partner communication and expectation management
• Crisis management capabilities

Shift Information:

This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.