HR Development Sr. Manager – Employee Listening

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

HR Development Sr. Manager – Employee Listening

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What you will do

Let’s do this! Let’s change the world.

In this vital role, Amgen is seeking a HR Development Sr. Manager – Employee Listening who has the skills and experience to be the Employee Listening and Talent Analytics Lead. You will drive our employee listening programs across the organization and surface the voice and pulse of Amgen staff. This Talent leader that Amgen seeks will lead the design, implementation, evaluation, and ongoing evolution of the survey programs and platform that are at the core of our employee engagement and continuous listening strategy. This role will drive the strategy and adoption of survey and real-world data platforms and creating a vision for the integration across listening platforms.

This role will provide substantial opportunity to capture feedback from employees that

allows Amgen to live out our mission and best take care of our staff. The listening program

allows Amgen leadership to implement changes that make it possible to grow and evolve the company with employee voices in mind. Viva Insights tools help us gather aggregated, real time input on employees work patterns and identify areas in which the company can adopt new ways of working to support employees’ well-being.

This role works in a global HR Center of Excellence (COE), reporting into the HR Analytics and Insights Global Lead. In this role you will partner with business leaders, managers and HR partners across the globe to ensure our listening strategy is informing key organizational priorities, answering critical organizational questions, addressing employee needs, and adopt new working norms.

Responsibilities:

• Responsible for design and implementation of core survey programs and ad hoc surveys that address emerging business needs.
• Responsible for the evolution of the employee listening strategy in alignment with organization priorities.
• Partner with IS/Data/Tech teams to evolve the technology and platforms used to create a connected and integrated listening strategy.
• Architect and execute the overarching change management roadmap and associated activities related to the broader employee listening strategy. Support global communication and change management employee listening and talent analytic strategies and initiatives to drive impact and understanding. Develop and deliver a variety of communications, training materials, tools, and resources for both HR and the broader organization.
• Partner with HRBP’s, functional and regional HR and talent leaders, senior business leaders, and many other stakeholders to inform and socialize the employee listening program.
• Serves as a trusted advisor/consultant to the business by building the necessary relationships to prepare and influence the evolution and implementation of the listening program.
• Defines data needs, dashboards and analysis to assess overall listening program impact against key talent indicators.
• Partners with third party vendor partner to manage the listening platform; where appropriate, manages budget and vendor agreements
• Keep current on trends in Talent Management with a focus employee listening and talent analytics. Utilize innovative practices, research, insight, experience and understanding of the needs and culture of Amgen to develop and deliver global initiatives.

Qualifications & Experience :-

• Master's/ Bachelor's degree with 15yrs in Human Resources and 5yrs of relevant experience in employee listening.
• Experience leading employee listening program.
• Experience with multiple talent analytic platforms (e.g., Microsoft Analytics, Vizier, Glint, etc.)
• Ability to influence business partners and other key stakeholders to adopt holistic initiatives tailored to business needs.
• Experience collaborating with key stakeholders to identify requirements and make recommendations on talent platforms and technologies.
• Demonstrated ability to translate business needs and best practice insights to inform design and configuration of HR systems/programs/technology.
• Demonstrated strong project management skills with experience managing large projects on a global scale involving multiple functions and shared accountabilities.
• Strong analytical skills and understanding of how to use data to inform program design.
• Ability to balance a fast-paced environment with multiple priorities and competing demands.
• Excellent written and verbal communication skills.
• Proficiency Excel, PowerPoint, and Microsoft Word.