Global Category Senior Manager - Enterprise SaaS and Digital Apps

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

Let’s do this. Let’s change the world. We are seeking an individual who thrives in ambiguity, capable of driving category management initiatives with strategic vision and precision.

You will serve as the Global Category Management for Enterprise SaaS and Digital Apps. You will lead the global category strategy for Enterprise SaaS and Digital Apps. This includes developing multi-year category strategies that address business needs while achieving best practice outcomes, building enterprise-wide business partnerships, and activating Procurement resources to drive strategic sourcing results to reduce costs and enable top-line performance.

Your responsibilities will include analysing internal demand (using Business Partner Management processes), external market data, spend & specifications to produce a category plan aligned with Business objectives and cost reduction / sourcing initiates. As a Category Manager, you will play a pivotal role in managing the innovation agenda of Procurement. This role will drive supplier performance, manage risk, and deliver sustained value across a complex global professional services landscape.

Roles & Responsibilities:

Strategic Contribution

• Own and evolve the global category strategy for Enterprise SaaS and Digital Applications...
• Partner with Technology, HR, Finance, and other stakeholders to align SaaS platforms with business priorities.
• Lead complex global negotiations for ERP, CRM, HRMS, and collaboration tool contracts, ensuring cost optimization and governance.
• Anticipate SaaS industry shifts and recommend adoption of emerging digital apps to drive workforce efficiency.
• Build sourcing roadmaps for enterprise application ecosystems to support Amgen’s digital transformation.

• Lead the creation of robust, financially grounded business cases (e.g., build vs. buy, total cost of ownership, should cost modelling, supplier consolidation) that support procurement decisions and drive measurable impact including operational efficiencies, and risk management
• Stay ahead of market shifts in the Software Industry— innovations, product information, - selling techniques, delivery models and risk trends—and translate insights into actionable strategies for Amgen.
• Design and drive a multi-year sourcing roadmap for Software in alignment with stakeholder strategies, annual plans, to facilitate Technology's support of Amgen’s broader vision.
• Coordinate across regions to deliver cohesive procurement plans and project pipelines, aligning category execution with business priorities across globally.
• Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation back into Amgen’s Technology sourcing strategy

Leadership

• Provide strategic oversight as the global lead for Software category and sourcing, ensuring alignment between category strategies and Amgen’s evolving business needs. Act as a trusted advisor to ensure that procurement initiatives are aligned with broader organizational objectives.
• Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring that procurement strategies meet the diverse needs of the organization and are implemented effectively.
• Ensure that all Software procurement activities are managed in compliance with regulatory, contractual, and operational risk requirements. Partner with Legal, Compliance, Data Privacy, and Cybersecurity teams to maintain oversight of risk mitigation strategies and ensure alignment with best practices.
• Collaborate with Strategic Sourcing peers to oversee the strategic approach to complex negotiations for Software contracts, providing guidance and ensuring that the right processes and frameworks are in place for RFPs, supplier evaluations, and contract development. 
• Maturity to activate procurement resources towards category priorities while managing expectations with stakeholders.

Functional Skills:

Must-Have Skills:

- Proven expertise in SaaS procurement, lifecycle management, and supplier governance.

- Strong knowledge of SaaS licensing, subscription pricing, and service-level frameworks.

- Familiarity with procurement platforms such as Ariba, ERP systems, and analytics tools for SaaS management.

Good-to-Have Skills:

• Experience leading global SaaS sourcing initiatives with executive stakeholder alignment.
• Deep understanding of SaaS vendor ecosystems and contract lifecycle management.
• Strong financial, legal, and contractual fluency in SaaS agreements.

• A track record of driving innovation in category strategy development, supplier engagement models, and internal stakeholder partnerships.
• Exceptional ability to communicate complex category strategies, influence senior stakeholders, and manage change across functions and regions.
• Ability to proactively identify underlying business needs and craft strategic solutions across Software landscape.
• Capable of leveraging spend analytics and benchmarking to inform category strategies and uncover new value opportunities.
• Understanding of regulatory landscapes with the ability to navigate and manage compliance requirements.
• Ability to articulate a forward-looking category vision for Software and rally stakeholders around a shared, value-driven agenda.

Soft Skills:

• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• Ability to navigate ambiguity
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Influencing and Change Management skills

Basic Qualifications:

Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience

Master degree and above 12 + years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience

And 2 years of managerial experience directly managing people and/or leading teams, projects, or programs.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.