Systems Administrator
Systems Administrator
US - North Carolina - Holly Springs Apply NowJoin Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Senior Associate Systems Administrator
What you will do
Let’s do this. Let’s change the world. In this vital role you will work within Operations Digital Technology and Innovation (Ops DTI) team will support commercial manufacturing at Amgen North Carolina with a focus on Laboratory, Benchtop, and manufacturing capabilities. The main responsibility of the role to support applications, design and solution deployment working with partners in Quality, Manufacturing, and Engineering, and the broader Digital Technology and Innovation teams while adhering to Amgen standards, policies, and procedures.
Responsibilities:
Leverage systems knowledge to design solutions and act as the technology System Owner for these solutions.
Experience with Platforms not limited to LIMS, CDS Empower, LMES, Maximo, Service Now, etc.
Experience with analytical instruments, configuration, system management and integration with Laboratory Platforms.
Proficiency in Microsoft Windows Administration, such as configuring system settings, managing user accounts, ensuring system security, and troubleshooting issues to ensure optimal performance and reliability.
Quality Records experience, Data Integrity and GMP environments experience.
Work with Operations teams and Commissioning and Validation teams to develop strategy, plan, and execute for site readiness and GMP release.
Perform assignments that have clear and specific objectives and require investigation of limited number of variables.
Initiate and complete routine technical tasks.
Actively engage with business users to analyze business needs, capture, and detail business and solution requirements guided by standard methodologies in core application platforms.
Actively participate workshops and proof-of-concepts to illustrate business capabilities and facilitate adoption by business.
Ensure that systems are implemented and maintained in compliance with Regulatory Environments.
Coordination of business process and system issues across multiple departments, functions, and other Amgen manufacturing sites.
Participate in technical root cause analysis, incident investigations, business case development and troubleshooting on computerized systems.
Analyze problems, develop, and propose technical solutions in a scientific manner using data-driven techniques and analyses.
Support non-standard shift organization and extended hours, as per business needs.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.
Basic Qualifications:
Master’s degree
OR
Bachelor’s degree and 2 years of Information Systems, Engineering and/or Information technology experience
Or
Associate’s degree and 6 years of Information Systems, Engineering and/or Information technology experience
Or
High school diploma / GED and 8 years of Information Systems, Engineering and/or Information technology experience
Preferred Qualifications:
The system administrator should have experience of working with computer systems from inception to deployment to maintenance. A general to good understanding of Quality processes, Laboratory, benchtop, and manufacturing systems.
Ability to analyze problems, process complex data, establish facts, and draw valid conclusions.
General IT architecture and hardware knowledge.
General understanding of project management, customer service, and conflict resolution skills.
Hands-on experience with computerized systems including troubleshooting, reliability, and performance improvements.
Strong interpersonal skills with ability to work collaboratively in a team-based environment.
Strong computer skills and possess the ability to apply science-based thinking to practical applications.
Energetic and technically minded individual.
Proven excellence in verbal and written communication at all interpersonal levels.
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
