Information Systems Senior Manager

Information Systems Senior Manager
US - North Carolina - Holly Springs Apply NowJoin Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Information Systems Senior Manager
What you will do
Let’s do this. Let’s change the world. In this vital role you will lead the delivery of high-quality, robust, and reliable digital technologies and services within the Technology Organization, ensuring seamless support for business, project and daily operations. You’ll partner closely with key stakeholders to take full ownership of technology services, driving both project execution and day-to-day operational excellence. Your focus will be on aligning technology solutions with business needs, continuously seeking optimized approaches to enhance efficiency, and ensuring reliability and service quality for our partners.
Responsibilities
Drive the execution of digital platform implementations, ensuring strategic portfolio planning, optimal resource allocation, proactive risk mitigation, and sound financial governance.
Oversee and maintain digital technology services—including automation, business and laboratory platforms, benchtop systems, and infrastructure—ensuring reliability, systems compliance and performance (i.e., Emerson Delta V, Rockwell, Siemens, MES Korber PAS|X, OSISoft PI, Autodesk BIM 360, ERP-SAP, LIMS, LMES) preferably biotechnology, pharmaceutical, or related industries.
Act as the primary liaison for site-level services and projects, global initiatives, and system upgrades.
Design and implement robust support models tailored to site operational needs, including vendor and third-party contract management with clearly defined responsibilities.
Develop comprehensive project plans encompassing scope, statements of work, resource needs, timelines, and performance tracking.
Lead cross-functional project teams, facilitate key meetings, and deliver presentations to senior leadership.
Define and implement technology solutions that drive efficiency, quality, and alignment with client objectives.
Anticipate and resolve complex, concurrent project challenges using deep project management and business acumen.
Establish performance metrics to continuously improve team output and system effectiveness.
Oversee project delivery and embed operational excellence strategies across the organization.
Mentor team members and champion best practice as a subject matter expert.
Stay current with industry and technology trends, cultivating external networks to gather insights and benchmark innovations.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek has these qualifications.
Basic Qualifications:
Doctorate degree and 2 years of Information Systems/Technology and/or Engineering experience OR
Master’s degree and 4 years of Information Systems/Technology and/or Engineering experience OR
Bachelor’s degree and 6 years of Information Systems/Technology and/or Engineering experience OR
Associate’s degree and 10 years of Information Systems/Technology and/or Engineering experience OR
High school diploma / GED and 12 years of Information Systems/Technology and/or Engineering experience
Preferred Qualifications:
Industry Experience Preferred: Prior experience in biotechnology, pharmaceutical, or related regulated industries is strongly preferred.
Bridge Vision and Execution: Translate operational goals into actionable strategies across manufacturing, laboratory, supply chain, quality, engineering, and technology functions using digital technologies, data, advanced analytics.
Lead Through Influence and Collaboration: Foster strong cross-functional partnerships to build support for initiatives, energize teams, ensure sustained alignment and focus on business priorities and goals.
Think Strategically: Anticipate impacts, adapt to change, and make well-reasoned decisions that drive continuous improvement and support business needs.
Champion Continuous Learning: Stay current with emerging tools and technologies, actively contribute to professional communities, and foster a culture of innovation.
Drive Problem Solving and Innovation: Apply critical thinking and best practices to proactively resolve complex issues and design effective, scalable solutions.
Communicate with Clarity: Demonstrate strong verbal, written, and presentation skills to engage stakeholders, senior management and lead teams effectively.
Decision-Making: Clearly articulates the rationale behind decisions and their potential implications, continuously reflecting on successes and failures to enhance performance and decision-making.
Adaptive Leadership: Recognizes the need for change and actively participates in technical strategy planning.
Balance Priorities: Manage multiple initiatives with strong organizational skills, ensuring alignment with team goals and measurable performance outcomes.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.