Sr. Associate Contracts and Pricing

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us as:

Sr. Associate Contracts & Pricing

Live

What you will do

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Amgen has a robust portfolio and pipeline of biosimilars which target some of the most complex and important oncology and inflammation antibody biologics. Furthermore, many of the Amgen innovative medicines face biosimilar competition. In this role, you will drive a competitive edge for the team as we compete with this portfolio.

The Team

• Part of Amgen’s Global Contracts and Pricing Operations (Global CPO) organization within the Global Operational Pricing team
• Located across Breda (Netherlands) and Lisbon (Portugal)
• Diverse and inclusive team representing 15+ nationalities
• Focused on enabling accurate, compliant, and efficient ex-US contract and pricing execution to support Amgen’s mission of serving patients

The Role

• The Senior Associate Contracts & Pricing supports the operational execution, governance, and continuous improvement of pricing and contracting processes across ex-US markets.
• As a key operational partner to affiliates and internal stakeholders, the role provides guidance and support on Contracts and Pricing processes while collaborating with Global CPO, regional teams, and cross-functional partners.
• The position contributes to operational excellence, process optimization, and business initiatives that enhance consistency, compliance, efficiency, and scalability across Contracts and Pricing operations.
• Eligible location for applicants: The Netherlands

Accountabilities

• Serve as a key operational partner to affiliates and internal stakeholders, providing timely support and guidance on Contracts and Pricing processes across assigned ex-US markets.
• Ensure affiliate requests and inquiries related to Contracts and Pricing are managed in line with established service level targets and business expectations.
• Support operational excellence initiatives that enhance the effectiveness, consistency, and scalability of Contracts and Pricing operations across ex-US markets.
• Contribute to the governance and continuous improvement of Contracts and Pricing processes, policies, and ways of working.
• Partner with stakeholders across Global CPO, regional teams, and other business functions to drive alignment, consistency, and operational effectiveness.
• Contribute to cross-functional projects, business initiatives, and system enhancements, representing the Global CPO organization and providing Contracts and Pricing expertise.
• Provide business insights, process expertise, and analytical support to inform decision-making and support operational and strategic objectives.
• Identify opportunities for process optimization and support the implementation of improvements that enhance efficiency, compliance, and user experience.
• Support training, knowledge management, and best-practice sharing activities to enable effective adoption of Contracts and Pricing processes and systems.
• Promote a culture of continuous improvement, collaboration, and customer-focused service across the Contracts and Pricing organization.

Responsibilities

1) Affiliate & Contracts and Pricing Support

• Serve as a primary point of contact for affiliates and internal stakeholders, providing guidance and support on Contracts and Pricing processes across assigned ex-US markets.
• Ensure affiliate inquiries, requests, and operational issues are managed effectively and in line with established service level targets.
• Build and maintain effective working relationships with internal and external stakeholders to support successful Contracts and Pricing operations.

2) Governance & Business Process Management

• Support the governance and continuous improvement of Contracts and Pricing business processes, policies, and ways of working across ex-US markets.
• Partner with Global CPO, regional teams, and cross-functional stakeholders to drive process consistency, operational effectiveness, and alignment with business objectives.
• Provide business process expertise, business requirements and operational impact assessments to support system enhancements and process changes.
• Develop business requirements, process documentation, standard operating procedures, and other supporting materials to facilitate process standardization and knowledge transfer.

3) Project Support & Continuous Improvement

• Contribute to global, regional, and cross-functional projects by representing Contracts and Pricing business requirements and stakeholder needs.
• Analyse business processes, identify improvement opportunities, and support the implementation of solutions that enhance efficiency, compliance, scalability, and user experience.
• Support change management activities related to new processes, tools, systems, and organizational initiatives.
• Promote a culture of continuous improvement by identifying and supporting opportunities to optimize Contracts and Pricing operations.

4) Business Analysis & Decision Support

• Interpret operational and business data to provide insights and recommendations supporting strategic and operational decision-making.
• Assess business challenges, risks, and opportunities and provide recommendations to stakeholders.
• Support initiatives that enhance operational performance, process effectiveness, and business outcomes.

5) Training & Knowledge Management

• Create, maintain, and continuously improve training materials, Quick Reference Guides (QRGs), and other knowledge management resources.
• Promote knowledge sharing and best-practice adoption across countries, functions, and teams.
• Deliver system and process training to business users.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek has the following qualifications:

Essential Qualifications/Experience:

• Bachelor’s degree + 2 years of experience OR Associate’s degree + 5 years of experience
• Experience in one or more of the following areas:
  • Contract and pricing operations
  • Finance
  • Business administration
• Experience working with multiple stakeholders across commercial, finance, supply chain, and operations functions.

Preferred Experience:

• Fluency in English with strong written and verbal communication
• Experience in pharmaceutical and/or biotechnology environments
• Hands-on experience with SAP, Vistex, and/or Tableau
• Strong Microsoft Office proficiency (Excel, PowerPoint, Teams)
• Cultural awareness and ability to operate effectively in global environments
• Ability to thrive in matrixed and international teams
• Strong understanding of end-to-end business processes
• Ability to manage multiple priorities and balance competing demands
• Experience participating in process improvement, operational excellence, or continuous improvement initiatives.

Preferred Soft Skills

• Proactive “can-do” mindset and ownership mentality 

• Strong planning, alignment, and follow-through 

• High attention to detail with commitment to compliance and quality 

• Positive, collaborative team orientation 

• Results-driven, dependable, and consistent in delivering commitments 

• Clear and confident communicator 

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being. Therefore, Amgen is regularly recognized as a Best Place To Work ©.

• Vast opportunities to learn and move up and across our global organization.
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
• Generous Total Rewards Plan comprising competitive salary, bonus structure, fixed 13th month, holiday allowance and a collective health insurance.
• Focus on vitality with an on-site gym, vitality program and a restaurant with healthy food.