Product Manager - Pharma Contracts Management - US Remote PST

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Sr Mgr Information Systems - Salesforce Applications

What you will do

Let’s do this. Let’s change the world. In this vital role you will set strategy, drive implementation and provide leadership for the Gross-to-Net Contracts Management Product teams. You will be accountable for the Salesforce and Conga technology capabilities that enables the US Contracts Development Product to manage the lifecycle of all sell-side contracts with US Wholesalers, Payers and Providers, Trade, and Government agencies. This role will lead multiple technology product teams that develop software applications primarily on the Salesforce platform implementing Conga CPQ, Conga CLM, Salesforce Service Cloud, and Salesforce Portal capabilities that enable engagement and self-service capabilities for market access and contracting business organizations.

Responsibilities

• Product Management for multiple Product Teams (2 to 3) of 5-11 members each Customer-facing to Executive Directors in the US Contracts Development function and their respective leadership teams
• Serve as the technology strategy lead for the software ecosystem that enables delivery of Amgen’s market access and contracting strategies via Conga CPQ and Conga CLM platforms, and integrations with Model N Revenue Management, AWS Cloud, and Contracting Intelligence Anaplan platforms
• Partner with functional leaders in the Market Access and Contracting function to identify strategic opportunities to pilot, implement and scale technology solutions for increased engagement with key customer accounts to drive better market access and coverage
• Operate high reliability & availability technology platforms to meet/exceed value-delivery objectives and key results and key performance indicators targets, with particular attention to technology goals and objectives
• Create and manage the product roadmaps and cases to secure investments to grow and innovate ahead of anticipated business need
• Own financial responsibility to forecast, secure and manage operating budgets covering Product TCO
• Drive a mentality of excellence in running robust, reliable, and secure software products following Amgen’s Agile software development principles, DevOps, and ITIL change management requirements
• Provide technology leadership to drive Agile, DevOps, and TeamOps standard methodologies within the GCO & CF Technology organization
• Develop and mentor teams for higher performance and individual career growth. Act as a role model demonstrating leadership behaviors
• Position is based in Thousand Oaks, CA to join the Global Commercial Operations & Corporate Functions Technology (GCO & CF Technology) group and innovate and grow our Salesforce applications focused on commercial sell side contracting.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The technology professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Information Systems or Technology experience

Or

Master’s degree and 6 years of Information Systems or Technology experience

Or

Bachelor’s degree and 8 years of Information Systems or Technology experience

Or

Associate’s degree and 10 years of Information Systems or Technology experience

Or

High school diploma / GED and 12 years of Information Systems or Technology experience

In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications:

• 6+ years of working in software product management/development in a technical Product Manager capacity with experience in working with SAFe Agile Product and Platform teams
• Prior experience in leading technical teams and building products/applications DevOps teams in enterprise-class environments (Salesforce Service Cloud, Conga CPQ, Conga CLM, MuleSoft, Databricks, and AWS Cloud platforms) using modern development and testing tools and frameworks
• Ability to strategically negotiate and solve for business goals with technology solutions aligned to corporate City Plan technology and architecture standards, and negotiate investments and prioritization to deliver iteratively
• Track record of technology service delivery with bias towards solutioning and value-delivery to manage service level expectations with minimal need for supervision
• Demonstrated high learning agility with a solid sense of ownership, urgency and drive
• SAFe Certification(s) and Lean-Agile Leadership experience
• Test automation and DevOps experience; exposure to complete product development lifecycle in Agile / Scrum and DevOps environments
• Superb communication skills to work across and up through the organization, including executive communication, escalation and mitigation of issues, risks, and business impacts, and presentation skills to adjust content and influence outcomes based on the audience
• Experience with using industry thought leadership, networks, and expertise to develop product technology roadmaps
• Experience leading a strong team of technologists and providing the necessary guidance and coaching to nurture and grow talent.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.