Diversity, Inclusion & Belonging Senior Manager, Global Commercial Operations
Diversity, Inclusion & Belonging Senior Manager, Global Commercial Operations
United States - Remote Apply NowJoin Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Diversity, Inclusion & Belonging Senior Manager, Global Commercial Operations
What you will do
Let’s do this. Let’s change the world! In this vital role on the GCO Diversity, Inclusion and Belonging team, you will contribute directly to the realization of our strategic framework which includes critical objectives for the USBO and Global Commercial Operations community. This "Culture" role is focused on fostering an inclusive culture and sense of belonging with superior engagement.
Key Responsibilities:
Develop, sustain, and continuously improve critical metrics/KPIs to enhance leader insights (e.g., metrics dashboards) that empower GCO/USBO leaders to champion and embed DI&B in their business strategy.
Serve as a key execution lead for GCO U-Belong Journey, cultural initiatives, and inclusive leadership activities.
Facilitate functional workshops and offer insights relevant to cultural content, overviews, and selected “roadshow content”.
Maintain and archive records aligned with various prioritized projects (Rmrblty formerly #IAR, Inclusive Workshops).
Understanding of the USBO and GCO broader business goals to appropriately identify solutions and customize for business leaders.
Support GCO DI&B Lead with resource tools and activities associated with prioritized projects.
Collaborate with management on calendars and event planning for Town Halls, Inform Sessions, and Semester Meeting planning.
Streamline processes, simplify resources, and communicate with critical DI&B partners and Council collaborators updates that impact engagement or sustainment of resources.
Assist with monitoring specific GCO DI&B team email inboxes to answer broader initiative questions, provide information and/or resolve issues (DI&B Action Plan and Cultural Initiative Planning).
Manage project, timelines for milestones and workstream resources, and partners with cross-functional teams to identify & support improvement processes & practices.
Own enhancements and ongoing sustainment of cultural roundtables, strategic partnerships (internal/external) to include ways to continuously market these resources and drive utilization.
Support collaboration with business stakeholders to ensure the developed engagement initiatives are aligned with the business objective and enterprise long term efforts – using a tracker or planning tool(s).
Partner closely with the enterprise DIB as well as USBO HRBPs and Employment law on key activities and initiatives.
Establish project goals with GCO DI&B Director, manage timelines and performance metrics.
Support program management, scheduling, and recordkeeping for DI&B specific pillar support activities.
Build and sustain platforms to integrate key data points from different sources to better inform the value of GCO DI&B programs and efforts.
Manage the GCO DI&B budget in collaboration with leadership.
Engage in external benchmarking and research relevant to the work you own.
Propose and implement critical organizational change and engagement efforts that shape the culture for a more inclusive organization across GCO in close partnership with the regional DIB leads.
Serve as key point of contact and facilitator for GCO DI&B councils and functional working teams to help drive information and standard methodology sharing.
Contribute to facilitating processes and support mechanisms for onboarding of GCO staff, this includes continuous improvement practices in partnership with Talent Acquisition, and GCO Learning & Performance, ensuring there are resources available to embed DI&B “culture” initiatives in the onboarding framework.
Co-Lead strategy and plan for GCO DI&B internal to Amgen communications in alignment with Corporate Affairs and DI&B partners (e.g., channels, content calendar / communication plan, spotlight videos).
In partnership with GCO DI&B leadership and global Employee Resource Group (ERG) leads, drive communication and engagement of the USBO community.
25-30% domestic travel required
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a self-starter with these qualifications.
Basic Qualifications:
Doctorate degree and 2 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
Or
Master’s degree and 4 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
Or
Bachelor’s degree and 6 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
Or
Associate degree and 10 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
Or
High school diploma / GED and 12 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
Preferred Qualifications:
Demonstrated cultural engagement strategic development and execution within an ERG, DI&B council and/or commercial organization.
Experience in training, facilitation and/or talent development in a commercial organization.
Experience designing and maintaining cross-functional initiatives.
An ability to see relationships among different projects and initiatives, and a drive to want to facilitate connections among them to ensure a more impactful outcome.
Experience working with data from multiple sources to tell a story or inform decisions in the change management space or DI&B.
Strong facilitation skills and ability to lead a room through meaningful discussion.
Ability to develop practical but innovative solutions to business problems without precedent.
Ability to develop relationships at all levels of the organization.
Strong project management and organizational skills.
Strong analytical skills and understanding of how to use data to inform program and process design.
Ability to navigate a fast-paced environment and balance multiple priorities and competing demands.
Self-directed and willing to take informed risks.
A strong conviction for efficiency, ingenuity, and impact over activity.
Willingness to “speak up” and respectfully challenge previous processes to drive continuous change.
Self-starter with strong knowledge of Amgen’s DI&B efforts and execution.
Ability to lead and manage projects from concept to completion.
Strong interpersonal and communication skills (both verbal and written), including the ability to reliably and confidentially engage with Amgen senior management.
Experience conducting needs analysis across broad stakeholder groups.
Ability to collaborate, lead, and influence cross-functional teams and partners.
Strong communicator with change management experience and matrix leadership.
Proficiency in utilizing work empowered tools (e.g., Miro, MS Teams, SmartSheet).
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
